VoIP.ms Softphone is a utility app for iOS that provides mobile access to voice and SMS services for existing VoIP.ms account holders.
Product velocity
Dormant
Daily rank 🇺🇸
—
Utilities
Sentiment
3.0
28 reviews
Nemesis
Fragmented field
The App DNA
What makes this app unique?
Users hire this app to manage their VoIP.ms communication on the go, but the current instability forces them to seek third-party alternatives to ensure they do not miss incoming calls.
For Existing VoIP.ms users requiring mobile access to their voice and SMS services.
What does it look like?
Key features
Place and receive voice calls over Wi-Fi or mobile data.
Send and receive text messages using the VoIP.ms number.
Listen to and manage voicemails within the app.
How much does it cost?
The app functions as a free utility for existing customers, requiring no additional purchase.
Velocity
Dormant developmentopaqueShow more...
The app has entered a zombie state, with no updates released in the last 338 days. The development momentum has effectively ceased, as the last release was a minor stability update. There is no evidence of active maintenance or feature development, and the app has remained stagnant for nearly a year.
Who built it?
User Sentiment
What do users think recently?
The recent review mood reads frustrated. Users appreciate voicemail indicator badge provides a quick way to identify and access new messages and sms functionality allows users to send and receive text messages through their voip account.
How are ratings & reviews evolving?
What users say, by theme
- Voicemail indicator badge provides a quick way to identify and access new messages
- SMS functionality allows users to send and receive text messages through their VoIP account
- Users report the app forces them through an endless and invasive document verification loop
19 of 19 recent reviews analyzed · moderate confidence · Frustrated overall
Read the full review analysisUnlock 2 more frustration themes and 2 user requests, each backed by review evidence.
Access the full report for freeCompetition
Competitive landscape for VoIP.ms Softphone: Call & Text
How's the Utilities market?
The app holds a 3.04 rating across 28 reviews, reflecting significant instability. The 11-month update gap indicates a maintenance-only posture that leaves the app vulnerable to third-party SIP clients.
Read the market outlookThe rivals identified
Unlock the deeper market read.
Access the full report for freeThe Analyst's Read
Key takeaways for VoIP.ms Softphone: Call & Text
Where is it heading?
The outlook is declining due to the lack of development activity and persistent stability issues. Without a fix for the deregistration bug, the app will continue to lose users to more stable third-party SIP alternatives.
- The 11-month update gap leaves critical Caller ID and deregistration bugs unaddressed, which accelerates user churn to third-party SIP clients.
- Users report the app logs them out periodically, which causes missed communication and erodes trust in the platform's reliability.
The SWOT
- Native integration with VoIP.ms account credentials
- Dedicated voicemail indicator badge
- Implement SRTP for secure calling
- Add credential persistence for voicemail
Next best moves
Rebuild background registration logic because deregistration is the top complaint → reduce missed calls
+ 1 more prioritized moveThe counter-intuitive read
The app's lack of updates is not just neglect…
Read the full takeFeature gaps
SRTP support for secure calling (missing here, requested by users)
Since the last report: The report remains largely stable in product features, but the competitive analysis has sharpened to reflect the threat of user migration to third-party SIP alternatives.
Bottom line
VoIP.ms Softphone provides essential account access, but persistent deregistration and Caller ID failures render it unreliable for professional use, so the developer must prioritize stability fixes over new features to prevent user migration to third-party SIP alternatives.
Unlock 3 critical frictions, 2 market threats, 1 more prioritized move and the analyst’s take.
Access the full report for freeFAQ
Is VoIP.ms Softphone free to use?
Does VoIP.ms Softphone support secure calling?
Why am I missing calls on VoIP.ms Softphone?
Sources
- [1] App Store, source
Report last updated