High confidence · 51 reviews analyzed · Based on 51 reviews. Signal may be noisy.
Mixed
Recent user voice shows a mixed sentiment. Users appreciate simple and efficient messaging functionality provides a reliable communication tool for daily personal and professional use, but report account access and login verification failures prevent users from entering their accounts after recent updates.
Rating: 3.9
Reviews: 51
Confidence: high
How did the latest release land?
Overall
3.9/ 5
★★★★★
(16.9M)Current version
4.4/ 5
+0.5 vs overall
★★★★★★
(11)Main signal post-update: simple and efficient messaging functionality provides a reliable communication tool for daily personal and professional use.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Review themes
Praise
What users love
- Simple and efficient messaging functionality provides a reliable communication tool for daily personal and professional use
- “Users highlight the ease of sending messages and sharing files”
- “The application is described as a fast and convenient way to stay connected”
Complaint
Common complaints
- Account access and login verification failures prevent users from entering their accounts after recent updates
- “Users report missing OTP codes and difficulties with email-based login requirements”
- “Reports of account bans or limitations without clear explanation frustrate long-term users”
Request
Most requested
- Manual review process for account bans would allow users to resolve false positive restrictions
- “Users request a way to appeal account limitations or bans directly to support”
- “There is a demand for more transparency regarding account status and policy enforcement”