WBA Tickets OnTheGo is a mobile ticketing utility for West Bromwich Albion FC supporters, providing blockchain-secured entry via QR codes on iOS and Android.
The App DNA
What makes this app unique?
Users report: Supporters use the app to replace physical tickets with a digital, transferable format that reduces the risk of fraud at stadium access points.
For West Bromwich Albion FC supporters who purchase match or season tickets.
What does it look like?
Key features
Digital tickets issued and secured via blockchain technology to verify authenticity.
Entry verification via digital QR code presented at the stadium gate.
How much does it cost?
WBA Tickets OnTheGo functions as a free utility for existing ticket holders, with no direct in-app monetization.
Velocity
Dormant developmentopaqueShow more...
Development has ceased, with no new feature builds or updates released in over a year. The app has been stagnant for 424 days, indicating it is no longer receiving active maintenance or support. The last available update provided only generic bug fixes and improvements.
Who built it?
SecuTix
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Sophia GardensUser Sentiment
What do users think recently?
The recent review mood reads excited. Users appreciate the mobile ticketing interface provides an efficient way to access and scan match day entry codes.
How are ratings & reviews evolving?
What users say, by theme
- The mobile ticketing interface provides an efficient way to access and scan match day entry codes
- Users report the account authentication system frequently rejects valid credentials or fails to recognize existing accounts
16 of 16 recent reviews analyzed · moderate confidence · Excited overall
Read the full review analysisUnlock 1 more frustration theme, each backed by review evidence.
Access the full report for freeCompetition
Competitive landscape for WBA Tickets OnTheGo
How's the Sports market?
WBA Tickets OnTheGo functions as a niche utility for a specific football club, maintaining a 1-star rating across a limited sample of recent user feedback.
The rivals identified
The Analyst's Read
Key takeaways for WBA Tickets OnTheGo
Where is it heading?
The lack of updates since July 2025 indicates that WBA Tickets OnTheGo is currently in maintenance mode, leaving active login issues unresolved. Without a renewed focus on authentication stability, the app risks becoming a liability for match-day operations rather than a convenience for supporters.
- Persistent authentication failures in the latest release prevent users from accessing tickets, which directly undermines the app's primary utility.
- The 14-month development silence suggests the product is in maintenance mode, leaving critical user-reported bugs unaddressed and eroding fan trust.
The SWOT
- Blockchain-secured QR codes prevent ticket fraud
- In-app support portal replaces generic email links
Next best moves
Rebuild account authentication logic because login failures are the top-cited user complaint → reduce match-day support volume
+ 1 more prioritized moveThe counter-intuitive read
The app's primary value is not the blockchain technology, but the stadium-gate integration…
Read the full takeSince the last report: The outlook has shifted from stable to declining due to 14 months of development silence and unresolved authentication failures. While the core feature set remains unchanged, the narrative now highlights the app's role in peer-to-peer transfers alongside its existing gate-entry utility.
Bottom line
Addressing the account authentication failures would stabilize the match-day entry process, as the current login friction directly threatens the utility's core purpose of frictionless stadium access.
Unlock 1 critical friction, 1 market threat, 1 more prioritized move and the analyst’s take.
Access the full report for freeFAQ
Is WBA Tickets OnTheGo free to use?
Does WBA Tickets OnTheGo work offline?
What should I do if my login fails?
Sources
- [1] App Store, source
Report last updated