High confidence · Latest 100 of 6.1M total reviews analyzed

Mixed

Recent user voice shows a mixed sentiment. Users appreciate all-in-one ecosystem and international connectivity, but report onboarding & verification friction and account recovery issues.

Rating: 2.9

Reviews: 6.1M

Confidence: high

Sentiment over time

Weekly average rating and review volume across stores, last 90 days.

Review themes

Praise

What users love

  • All-in-One Ecosystem
    • All-in-one app for messaging, calls, and payments. Very useful and smooth.
    • More than just chat—a complete digital lifestyle platform.
  • International Connectivity
    • translation feature within chats is incredibly helpful for international communication.
    • great for staying in touch with international contacts.
Complaint

Common complaints

  • Onboarding & Verification Friction
    • sign up keep failed at verification, what a dumb apk
    • verification is absolutely stupid, need to know somebody who has used this app for 6 months
  • Account Recovery Issues
    • I switched to a new phone and I couldn't use my account anymore... I couldn't recover it...
    • worst system ever i fogot my password and there is no way to recover

Disclosure: Independent intel to help mobile builders succeed.

AI-powered analysis with editorial review, built from publicly available sources. Marlvel.ai is not affiliated with, endorsed by, or sponsored by WeChat, its developer, the app publisher, Apple, or Google Play. All trademarks, logos, and screenshots referenced remain the property of their respective owners.

Data licensed under CC-BY-NC 4.0