High confidence · Latest 100 of 2.3M total reviews analyzed
Thrilled
Recent user voice shows a thrilled sentiment. Users appreciate ease of tracking and program effectiveness, but report ui update friction and data & syncing issues.
Rating: 4.8
Reviews: 2.3M
Confidence: high
How did the latest release land?
Overall
4.8/ 5
★★★★★
(2.3M)Current version
4.8/ 5
0.0 vs overall
★★★★★
(2.3M)Main signal post-update: ease of Tracking.
Review themes
Praise
What users love
- Ease of Tracking
- “Love the app, so easy to track my food and activity every single day.”
- “Easy to use with the scan feature. My favorite tool to take grocery shopping”
- Program Effectiveness
- “I’ve lost 50 lbs and counting I couldn’t have done it without Weight Watchers”
- “still lost 25 lbs in 12 weeks.”
Complaint
Common complaints
- UI Update Friction
- “Absolutely hate the new updated version. Wish it would go back to the previous layout”
- “The new updated app is very hard to use. Multiple key strokes to get to a restaurant menu.”
- Data & Syncing Issues
- “syncing with FitBit still has a few continuing glitches”
- “When scanning a product’s barcode the nutritional information that is inputted is vastly different than what’s on the package.”