High confidence · Latest 100 of 2.4M total reviews analyzed
Mixed
Recent user voice shows a mixed sentiment. Users appreciate food quality and promotional value, but report technical instability and location & order reliability.
Rating: 4.8
Reviews: 2.4M
Confidence: high
How did the latest release land?
Overall
4.7/ 5
★★★★★★
(2.4M)Current version
4.8/ 5
+0.0 vs overall
★★★★★
(1.7M)Main signal post-update: food Quality.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Not enough recent reviews to plot a sentiment trend.
Review themes
Praise
What users love
- Food Quality
- “Best fast food burgers of all national fast-food restaurants.”
- “I love the chilli, fries and a frosty.”
- Promotional Value
- “the offers are great”
- “Good deals and prices with great quality service”
Complaint
Common complaints
- Technical Instability
- “So many bugs can’t even order have to reset the app after each order”
- “constantly glitching”
- Location & Order Reliability
- “it constantly changing the location of the store I want to order from.”
- “Restaurant doesn’t even receive the order.”