High confidence · Latest 120 of 255 total reviews analyzed

Upset

Recent user voice shows a upset sentiment. Users appreciate budget and bill calendar features provide helpful financial oversight for daily spending management, but report persistent login failures and biometric authentication errors force frequent manual password entry and aggressive promotional pop-ups and cluttered home screen content disrupt core banking tasks.

Rating: 3.5

Reviews: 255

Confidence: high

How did the latest release land?

Overall
3.5/ 5
(36.2K)
Current version
4.6/ 5
+1.0 vs overall
(329)
Main signal post-update: budget and bill calendar features provide helpful financial oversight for daily spending management.

Sentiment over time

Weekly average rating and review volume across stores, last 90 days.

Review themes

Praise

What users love

  • Budget and bill calendar features provide helpful financial oversight for daily spending management
    • Users appreciate the automated tracking of income and expenses
    • The bill calendar is cited as a useful tool for planning payments
Complaint

Common complaints

  • Persistent login failures and biometric authentication errors force frequent manual password entry
    • Users report being repeatedly prompted for full passwords despite biometric setup
    • The app frequently fails to remember sign-in credentials across sessions
  • Aggressive promotional pop-ups and cluttered home screen content disrupt core banking tasks
    • Users express frustration with persistent ads for home loans and sports themes
    • The home screen is described as cluttered with unnecessary promotional information
Request

Most requested

  • Dark mode interface option to reduce eye strain during nighttime banking sessions
    • Multiple requests for a dark mode theme to improve visual comfort
    • Users note the current interface is too bright for use in low-light environments

Disclosure: Independent intel to help mobile builders succeed.

AI-powered analysis with editorial review, built from publicly available sources. Marlvel.ai is not affiliated with, endorsed by, or sponsored by Westpac, its developer, the app publisher, Apple, or Google Play. All trademarks, logos, and screenshots referenced remain the property of their respective owners.

Data licensed under CC-BY-NC 4.0