High confidence · Latest 100 of 978 total reviews analyzed
Mixed
Recent user voice shows a mixed sentiment. Users appreciate superior ride quality and enhanced mobility, but report server & login failures and connectivity & stability.
Rating: 4.7
Reviews: 978
Confidence: high
How did the latest release land?
Overall
4.7/ 5
★★★★★★
(978)Current version
4.7/ 5
0.0 vs overall
★★★★★★
(978)Main signal post-update: superior Ride Quality.
Review themes
Praise
What users love
- Superior Ride Quality
- “Such smooth assistance. No jolting at all.”
- “Incredible very smooth and glides easily up or down the hills”
- Enhanced Mobility
- “I thought my riding was over until I learned about this incredible wheel.”
- “Copenhagen wheel helps this septuagenarian feel 15 years old!”
Complaint
Common complaints
- Server & Login Failures
- “The app no longer works. It is not possible to log in without server support.”
- “Currently the server has been down for 3weeks, you can’t log into the app and therefore you can’t use your wheel.”
- Connectivity & Stability
- “The app crashes, a lot. It has a hard time finding my wheel most days.”
- “Constant disconnects and starting new rides when stopped.”