High confidence · 99 reviews analyzed · Based on 99 reviews. Signal may be noisy.
Thrilled
Recent user voice shows a thrilled sentiment. Users appreciate reliability and professionalism of chauffeurs and vehicle quality and cleanliness, but report limited geographic availability.
Rating: 4.9
Reviews: 99
Confidence: high
How did the latest release land?
Overall
4.7/ 5
★★★★★★
(7.8K)Current version
4.9/ 5
+0.2 vs overall
★★★★★
(2.4K)Main signal post-update: reliability and professionalism of chauffeurs.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Review themes
Praise
What users love
- Reliability and professionalism of chauffeurs
- “Highly experienced and rigorously tested on local geography and driver etiquette”
- Vehicle quality and cleanliness
- “Impeccably maintained Mercedes-Benz E, S or V-Class - none over three years old”
Complaint
Common complaints
- Limited geographic availability
- “Available in London, New York, Paris and Dubai”