WILDBERRIES user reviews, decoded

High confidence · Latest 120 of 1.2K total reviews analyzed

Upset

Review voice lately leans upset. Users appreciate visual search functionality helps users quickly locate specific items within the vast product catalog, but report forced subscription enrollment and difficult cancellation processes lead to unauthorized charges for many users.

Rating: 4.9

Reviews: 1.2K

Confidence: high

The latest update failed to address the primary drivers of negative sentiment, as complaints regarding subscription billing and VPN blocking remain prominent in post-update reviews.

How did the latest release land?

Overall
4.3/ 5
(9.2M)
Current version
4.9/ 5
+0.6 vs overall
(73.9K)
Main signal post-update: visual search functionality helps users quickly locate specific items within the vast product catalog.

Sentiment over time

Weekly average rating and review volume across stores, last 90 days.

How have ratings & review volume moved?

Rating, review sentiment, and total reviews over time, with release markers showing the post-launch impact.

Review sentiment over time

Vertical markers = app releases. Hover any release for the post-release impact delta.

Review themes

Praise

What users love

  • Visual search functionality helps users quickly locate specific items within the vast product catalog
Complaint

Common complaints

  • Forced subscription enrollment and difficult cancellation processes lead to unauthorized charges for many users
Request

Most requested

Full sentiment breakdown

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AI summary. Key signals synthesized from the latest 1,246 reviews. Updated regularly.

Disclosure: Independent intel to help mobile builders succeed.

AI-powered analysis with automated quality gates, built from publicly available sources. Marlvel.ai is not affiliated with, endorsed by, or sponsored by WILDBERRIES, its developer, the app publisher, Apple, or Google Play. All trademarks, logos, and screenshots referenced remain the property of their respective owners.

Data licensed under CC-BY-NC 4.0