High confidence · Latest 100 of 975 total reviews analyzed
Upset
Recent user voice shows a upset sentiment. Users appreciate historical reliability, but report discontinued support & bricked hardware and server and login failures.
Rating: 2.1
Reviews: 975
Confidence: high
How did the latest release land?
Overall
2.1/ 5
★★★★★
(975)Current version
2.1/ 5
0.0 vs overall
★★★★★
(975)Main signal post-update: historical Reliability.
Review themes
Praise
What users love
- Historical Reliability
- “This was a great camera until Samsung decided not to support this version.”
- “I’ve used my cameras for years. They were my only reliable ones.”
Complaint
Common complaints
- Discontinued Support & Bricked Hardware
- “Drop support leaving buyer with worthless junk”
- “I had a perfectly usable camera hardware, but now it’s completely useless... it’s essentially a brick”
- Server and Login Failures
- “Can’t even make a new account, this whole thing is a piece of junk”
- “app no longer works due to server issues. Fix the app.”