High confidence · Latest 100 of 102 total reviews analyzed · Based on 102 reviews. Signal may be noisy.
Upset
Recent user voice shows a upset sentiment. Users appreciate professional and polite driver conduct creates a pleasant experience for passengers during short trips and reliable service availability for international travelers needing transport in foreign countries, but report application blocking access when a virtual private network is active triggers widespread user frustration and aggressive and intrusive full-screen advertising disrupts the core ride-booking flow for active users.
Rating: 4.9
Reviews: 102
Confidence: high
How did the latest release land?
Overall
4.7/ 5
★★★★★★
(14.1M)Current version
4.9/ 5
+0.2 vs overall
★★★★★
(276.5K)Main signal post-update: professional and polite driver conduct creates a pleasant experience for passengers during short trips.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Review themes
Praise
What users love
- Professional and polite driver conduct creates a pleasant experience for passengers during short trips
- “Passengers highlight drivers who are polite and maintain clean vehicles”
- “Positive feedback regarding driver professionalism during transit”
- Reliable service availability for international travelers needing transport in foreign countries
- “Users appreciate the ability to book rides while traveling abroad”
- “Convenience of using the service in unfamiliar regions”
Complaint
Common complaints
- Application blocking access when a virtual private network is active triggers widespread user frustration
- “Users report the app refuses to open or function while a VPN is active”
- “Frequent complaints about the company policy regarding network privacy tools”
- Aggressive and intrusive full-screen advertising disrupts the core ride-booking flow for active users
- “Users describe the interface as overloaded with unclosable promotional banners”
- “Difficulty navigating the booking process due to excessive ad clutter”