Low confidence · 51 reviews analyzed · Based on 51 reviews. Signal may be noisy.
Upset
Recent user voice shows a upset sentiment. Users appreciate the simple interface allows users to submit medication side effect reports without unnecessary complexity, but report rigid registration and login flows prevent users from accessing the reporting functionality entirely and frequent application crashes and data loss during the reporting process discourage user participation.
Rating: 4.1
Reviews: 51
Confidence: low
How did the latest release land?
Overall
4.1/ 5
★★★★★
(169)Current version
4.3/ 5
+0.2 vs overall
★★★★★★
(3)Main signal post-update: the simple interface allows users to submit medication side effect reports without unnecessary complexity.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Review themes
Praise
What users love
- The simple interface allows users to submit medication side effect reports without unnecessary complexity
- “Users appreciate the ability to submit reports when the system functions correctly”
- “Recent updates have improved the ease of submitting reports with clear confirmation”
Complaint
Common complaints
- Rigid registration and login flows prevent users from accessing the reporting functionality entirely
- “Users report being unable to create accounts due to phone number validation errors”
- “Persistent issues with two-factor authentication loops block access to the main interface”
- Frequent application crashes and data loss during the reporting process discourage user participation
- “Reports of data disappearing after being saved or during the submission process”
- “Users experience application freezes or forced closures when attempting to file side effects”