High confidence · Latest 100 of 1.9M total reviews analyzed
Mixed
Recent user voice shows a mixed sentiment. Users appreciate local discovery & travel and reliable service recommendations, but report forced app usage and review filtering & ai issues.
Rating: 4.5
Reviews: 1.9M
Confidence: high
How did the latest release land?
Overall
4.5/ 5
★★★★★★
(1.9M)Current version
4.5/ 5
0.0 vs overall
★★★★★★
(1.9M)Main signal post-update: local Discovery & Travel.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Not enough recent reviews to plot a sentiment trend.
Review themes
Praise
What users love
- Local Discovery & Travel
- “When in a new area, it’s my first stop when looking for a dinner spot.”
- “This is always my go-to platform for all global travel plans-thank you Yelp team.”
- Reliable Service Recommendations
- “Yelp helped me find a specialist who performed the work flawlessly.”
- “It’s also helped me on many projects and find great service providers.”
Complaint
Common complaints
- Forced App Usage
- “It’s ridiculous that I can’t use a browser friendly version on my mobile device without getting sent to the App Store.”
- “Imagine forcing someone to download your app to view photos of a restaurant”
- Review Filtering & AI Issues
- “We have significantly more reviews that get taken down than ones that stay.”
- “They say they have top notch ai to filter it which is entirely broken.”