High confidence · Latest 100 of 155 total reviews analyzed · Based on 155 reviews. Signal may be noisy.
Frustrated
Recent user voice shows a frustrated sentiment. Users appreciate broad channel variety provides entertainment value for sports fans and general viewers alike and cloud dvr functionality allows viewers to record and watch shows on their own schedule, but report frequent playback stuttering and screen flickering disrupt the viewing experience post-update and rising subscription costs create significant friction for users on fixed or limited incomes.
Rating: 3.7
Reviews: 155
Confidence: high
How did the latest release land?
Overall
3.8/ 5
★★★★★
(216.9K)Current version
3.6/ 5
-0.1 vs overall
★★★★★★
(59K)Main signal post-update: frequent playback stuttering and screen flickering disrupt the viewing experience post-update.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Review themes
Praise
What users love
- Broad channel variety provides entertainment value for sports fans and general viewers alike
- “Users appreciate the wide selection of available channels”
- “Sports content is frequently cited as a primary reason for maintaining the subscription”
- Cloud DVR functionality allows viewers to record and watch shows on their own schedule
- “Recording features are highlighted as a key benefit for regular users”
- “The ability to save programs is noted as a positive aspect of the service”
Complaint
Common complaints
- Frequent playback stuttering and screen flickering disrupt the viewing experience post-update
- “Users report constant skipping and visual glitches during live broadcasts”
- “Playback issues persist across multiple devices despite troubleshooting attempts”
- Rising subscription costs create significant friction for users on fixed or limited incomes
- “Multiple users cite price hikes as the primary reason for canceling their service”
- “The perceived value of the service is declining relative to the monthly cost”
Request
Most requested
- Mobile app interface requires a dedicated mute button and a jump to live feature
- “Users suggest adding specific playback controls to improve mobile navigation”
- “Requests include a quick way to return to live programming during playback”