‧ Please share your feedback via the in-app feedback feature.
‧ We're excited to add side conversations support to the Android app.
‧ In the upcoming updates, we'll add the ability to reply and create side conversations in the app.
‧ You can now view side conversations associated with a ticket. A dedicated button will appear in the top bar when you open a ticket.

This release includes some minor bug fixes and improvements.

This release includes some minor bug fixes and improvements.

This release includes some minor bug fixes and improvements.

This release includes some minor bug fixes and improvements.

This release includes some minor bug fixes and improvements.

This release includes some minor bug fixes and improvements.

This release includes some minor bug fixes and improvements.

This release includes some minor bug fixes and improvements.

This release includes some minor bug fixes and improvements.

This release includes some minor bug fixes and improvements.

This release includes some minor bug fixes and improvements.

This release includes some minor bug fixes and improvements.

This release includes some minor bug fixes and improvements.

This release includes some minor bug fixes and improvements.

This release includes some minor bug fixes and improvements.

This release includes some minor bug fixes and improvements.

This release includes some minor bug fixes and improvements.

This release includes some minor bug fixes and improvements.

This release includes some minor bug fixes and improvements.

Exciting news – we’ve illuminated our app with your most requested feature: Dark Mode! Dive into a visually-stunning dark canvas that’s not only easy on the eyes but also perfect for low-light environments. To activate, simply navigate to the settings and enable the ‘New Agent Experience’ switch.
But that’s not all:
• Redesigned Ticket Details View: Explore a completely overhauled interface, with intuitive navigation and a cleaner layout for ticket details, enhancing your productivity and focus.

We’re continually working to make our app better for you. Your suggestions guide our enhancements, and we’re eager to hear what you think of these latest updates.

Exciting news – we’ve illuminated our app with your most requested feature: Dark Mode! Dive into a visually-stunning dark canvas that’s not only easy on the eyes but also perfect for low-light environments. To activate, simply navigate to the settings and enable the ‘New Agent Experience’ switch.
But that’s not all:
• Redesigned Ticket Details View: Explore a completely overhauled interface, with intuitive navigation and a cleaner layout for ticket details, enhancing your productivity and focus.

We’re continually working to make our app better for you. Your suggestions guide our enhancements, and we’re eager to hear what you think of these latest updates.

This release includes some minor bug fixes and improvements.

This release includes some minor bug fixes and improvements.

This release includes some minor bug fixes and improvements.

This release includes some minor bug fixes and improvements.