Zillow Real Estate & Rentals user reviews, decoded
High confidence · Latest 120 of 775 total reviews analyzed
Fresh user feedback skews upset. Users appreciate professional real estate agents provide efficient guidance and support throughout the property buying and closing journey, but report forced ai search integration obscures listing details and makes navigating property information difficult for power users.
Rating: 4.8
Reviews: 775
Confidence: high
The latest update failed to address the widespread frustration regarding the removal of address copying and map functionality, leading to a continued decline in user satisfaction.
How did the latest release land?
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
How have ratings & review volume moved?
Rating, review sentiment, and total reviews over time, with release markers showing the post-launch impact.
Vertical markers = app releases. Hover any release for the post-release impact delta.
Review themes
What users love
- Professional real estate agents provide efficient guidance and support throughout the property buying and closing journey
Common complaints
- Forced AI search integration obscures listing details and makes navigating property information difficult for power users
Most requested
Full sentiment breakdown
Access the full report for freeAI summary. Key signals synthesized from the latest 775 reviews. Updated regularly.