Low confidence · 60 reviews analyzed · Based on 60 reviews. Signal may be noisy.

Frustrated

Recent user voice shows a frustrated sentiment. Users appreciate core communication utility provides essential connectivity for professional and personal meeting requirements, but report frequent application not responding errors disrupt meeting participation and user flow.

Rating: 3.9

Reviews: 60

Confidence: low

How did the latest release land?

Overall
4.0/ 5
(4.3K)
Current version
4.6/ 5
+0.7 vs overall
(270)
Main signal post-update: core communication utility provides essential connectivity for professional and personal meeting requirements.

Sentiment over time

Weekly average rating and review volume across stores, last 90 days.

How have ratings & review volume moved?

Rating, review sentiment, and total reviews over time, with release markers showing the post-launch impact.

Rating over time

Vertical markers = app releases. Hover any release for the post-release impact delta.

Releases:MajorMinorPatch2 releases in range

Review themes

Praise

What users love

  • Core communication utility provides essential connectivity for professional and personal meeting requirements
    • Users highlight the importance of the app for daily work and meeting attendance
    • Positive feedback centers on the effectiveness of the core meeting functionality
Complaint

Common complaints

  • Frequent application not responding errors disrupt meeting participation and user flow
    • Users report persistent interface freezes requiring manual intervention during active calls
    • Blocking error messages force users to repeatedly click wait to maintain session access
Request

Most requested

  • Call history and meeting logs requested to track missed communications and frequent rooms
    • Users desire a history log to identify missed calls and manage frequent meeting spaces
    • Requests for better notification handling when the application is not actively open

Disclosure: Independent intel to help mobile builders succeed.

AI-powered analysis with editorial review, built from publicly available sources. Marlvel.ai is not affiliated with, endorsed by, or sponsored by Zoom for BlackBerry, its developer, the app publisher, Apple, or Google Play. All trademarks, logos, and screenshots referenced remain the property of their respective owners.

Data licensed under CC-BY-NC 4.0