What Is Amazon Business: B2B Shopping?

Amazon Business: B2B Shopping is a procurement-focused e-commerce platform that leverages Amazon's logistics to serve businesses of all sizes. It differentiates itself through enterprise-grade tools like Guided Buying and Three-Way Match scanning, which are integrated into a familiar shopping interface. Despite its strong category ranking (#89 in Business), the app is currently struggling with a significant decline in user sentiment due to forced migration policies and technical performance issues.

What users think iIndependent intel reports to help builders create better apps or enhance existing ones. Still in beta, accuracy and relevancy get better every day. For informational purposes only.

Frustrated
Convenience and Utility
Forced Business Account/App Replacement... Show more

What does it look like?

What are the key features?

Three-Way MatchDifferentiator

Scan packages with the camera to mark them as received, streamlining inventory and procurement tracking.

Guided BuyingDifferentiator

Allows administrators to create policies that prefer or block specific product types for team members.

Business-Only PricingStandard

Access to wholesale prices and volume discounts exclusive to business account holders.

Third-Party IntegrationStandard

Seamless connectivity with tools like Intuit Quickbooks for automated expense and financial tracking.

What do users think? iIndependent intel reports to help builders create better apps or enhance existing ones. Still in beta, accuracy and relevancy get better every day. For informational purposes only.

Frustrated

Recent user voice shows a frustrated sentiment. Users appreciate convenience and utility, but report forced business account/app replacement and technical bugs and performance.

What Users Love

Convenience and Utility

Easy and smooth shopping and checkout experience

Amazon is vital part of my life now. So convenient online store.

Pain Points

Forced Business Account/App Replacement

I want a personal account not a business one bring the other app back

This App is useless unless you have a business.

Technical Bugs and Performance

Variation selection would bring me to a blank screen.

The app is so slow it makes you want to throw your phone across the room.

High confidence · 31.6K reviews available

How is it ranked?

ChartRankChange
Free#7610
No rank history available for this chart.

What are the pros and cons?

Pros

  • Unmatched logistics and delivery infrastructure
  • Unique mobile-first procurement tools (Three-Way Match)
  • Deep integration with financial software like QuickBooks

Cons

  • Poor tablet user experience and forced migration friction
  • Critical UI bugs (blank screens, image loading failures)
  • Negative sentiment trend regarding customer service

What is the market outlook?

Growth Opportunities

  • Improve tablet-specific UI to recapture lost user segments
  • Deepen fintech integrations to compete with Ramp/Brex
  • Expand policy-driven buying tools for smaller organizations

Market Threats

  • Alibaba's dominance in direct-to-manufacturer wholesale pricing
  • Niche marketplaces like Faire and Zoro capturing vertical-specific spend
  • Fintech-led spend management platforms automating the procurement cycle

Who competes with Amazon Business: B2B Shopping?

Contenders

New Kids on the Block

Ramp

Ramp

Ramp Business Corporation

Rapidly expanding from corporate cards into procurement and automated spend management.

+

Rapidly expanding from corporate cards into procurement and automated spend management.

What are the key takeaways?

Amazon Business: B2B Shopping is a frustrating business app that is free with in-app purchases. With a 4.5/5 rating from 31.6K reviews, it frustrates many users from users. Users particularly appreciate convenience and utility, though forced business account/app replacement remains a common concern.

Best for: Businesses of all sizes (solopreneurs to enterprises), educational institutions, and non-profits seeking streamlined procurement and wholesale pricing.

How much does it cost?

Model: freemium

Tiers:
Free account for business shoppingAmazon Business Prime subscription for advanced analytics and procurement tools

The app uses the core shopping experience as a lead magnet for the Amazon Business Prime subscription, which unlocks the most powerful administrative and analytical features.

iOS Version

27.5.0

Android Version

32.7.0.451

Release Date

May 4, 2021

iOS Price

Free

Android Price

Free

Independent intel to help builders create better apps.

No publisher influence. No third-party bias. Built with objectivity in mind to serve the builder community. Reports are continuously improved and refined. For informational purposes only.

Hope this helps & keep building! · Found an error?

Cite this report

Marlvel.ai. “Amazon Business: B2B Shopping Intelligence Report.” Updated Apr 3, 2026. https://marlvel.ai/intel-report/business/com-amazon-amazonbusiness

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