Report updated Apr 3, 2026
Amazon Flex
v2.604.302Individuals aged 21 or older with a qualifying vehicle who are seeking flexible, gig-based delivery work to earn extra income on their own terms.
What Is Amazon Flex?
Launched Jun 14, 2019
Updated Apr 2026
What users think iIndependent intel reports to help builders create better apps or enhance existing ones. Still in beta, accuracy and relevancy get better every day. For informational purposes only.
What does it look like?
What are the key features?
Allows drivers to build their own schedule and reserve delivery blocks up to a week in advance.
Displays potential earnings for specific delivery blocks before the driver accepts the offer.
Provides step-by-step guidance from sign-up through delivery completion and on-road support.
Offers exclusive rewards and cash back opportunities for active delivery partners.
Enables drivers to pick up additional work on short notice when they have spare time.
What do users think? iIndependent intel reports to help builders create better apps or enhance existing ones. Still in beta, accuracy and relevancy get better every day. For informational purposes only.
“Recent user voice shows a frustrated sentiment. Users appreciate income opportunity, but report technical performance & stability and poor customer/driver support.”
What Users Love
great way to earn $$$ once you get the hang of it
This is a good easy way to make a little extra money.
Pain Points
do not work properly make any phone slow and drained battery quickly
since the most recent couple of updates the app now eats battery power like crazy
support are no use
having to call support is a waist of time
The map is sucks the speed limit are not accurate to the road
the indicator that represents where I am on the map keeps spinning
High confidence · 462.8K reviews available
How is it ranked?
| Chart | Rank | Change |
|---|---|---|
| Free | #16 | ▼5 |
What are the pros and cons?
Pros
- Massive logistics network and work volume
- Upfront earnings transparency
- Predictable block-based scheduling
- High brand recognition and payment reliability
Cons
- Severe battery drain and device performance issues
- Ineffective driver support channels
- Rigid onboarding and region-change processes
- Navigation and map UI glitches
What is the market outlook?
Growth Opportunities
- Integration with Apple CarPlay/Android Auto
- Streamlining the region-transfer process for mobile workers
- Enhanced multi-apping utility features
Market Threats
- Walmart's Spark Driver gaining market share
- Specialized high-tip platforms like DeliverThat
- Third-party tools like Para encouraging platform switching
Who competes with Amazon Flex?
The Nemesis
Spark Driver
★4.6 (210K)Walmart
The most direct competitor, offering independent contractors package and grocery delivery opportunities from Walmart's retail network.
The most direct competitor, offering independent contractors package and grocery delivery opportunities from Walmart's retail network.
Contenders
While primarily rideshare, it competes for the same demographic of vehicle-owning gig workers seeking flexible income.
Upfront Pay
Grubhub for Drivers
★4.7 (163K)GrubHub.com
A major player in the delivery gig space offering block-based scheduling similar to Amazon Flex's delivery blocks.
A major player in the delivery gig space offering block-based scheduling similar to Amazon Flex's delivery blocks.
Shipt: Shopper and Driver
Shipt
Target-owned delivery platform that competes for high-quality independent contractors for retail delivery.
Target-owned delivery platform that competes for high-quality independent contractors for retail delivery.
Veho Driver
Veho technologies
A fast-growing last-mile delivery platform that uses a nearly identical model of route-based package delivery for independent drivers.
A fast-growing last-mile delivery platform that uses a nearly identical model of route-based package delivery for independent drivers.
Peers
Tasker by Taskrabbit
★3.1 (4K)TaskRabbit
Broader gig economy app that competes for the attention of individuals seeking flexible, autonomous work.
Broader gig economy app that competes for the attention of individuals seeking flexible, autonomous work.
Instawork: Work when you want
Instawork
A flexible staffing platform for hospitality and light industrial work that competes for gig-seeking professionals.
A flexible staffing platform for hospitality and light industrial work that competes for gig-seeking professionals.
Gridwise: Gig Driver Assistant
Gridwise, Inc.
A utility app used by Amazon Flex drivers to track earnings and mileage across multiple gig platforms.
A utility app used by Amazon Flex drivers to track earnings and mileage across multiple gig platforms.
New Kids on the Block
Parallel Experiment
Eleven Products Sp. z o.o.
A rising tool that provides gig workers with earnings transparency and multi-apping tools to maximize their hourly rate.
A rising tool that provides gig workers with earnings transparency and multi-apping tools to maximize their hourly rate.
What are the key takeaways?
Amazon Flex is a frustrating business app that is completely free. With a 4.7/5 rating from 462.8K reviews, it frustrates many users from users. Users particularly appreciate income opportunity, though technical performance & stability remains a common concern.
Best for: Individuals aged 21 or older with a qualifying vehicle who are seeking flexible, gig-based delivery work to earn extra income on their own terms.
How much does it cost?
Model: free
The app is a utility for independent contractors; monetization is not through the app itself but through the operational efficiency of the Amazon logistics network.
iOS Version
2.604.302
Android Version
3.132.3.4.0
Release Date
Jun 14, 2019
iOS Price
Free
Android Price
Free
Developer
AMZN Mobile LLC