eSIM Plus: Second Phone Number is a struggling business app that is free with in-app purchases. With a 4.0/5 rating from 1.7K reviews, it struggles with user retention. Users particularly appreciate general satisfaction, though fraudulent business practices remains a common concern.

What Is eSIM Plus: Second Phone Number?

eSIM Plus provides a dual-service platform offering global eSIM data and virtual phone numbers for international travelers and professionals. While it features a streamlined 'one-tap' activation process, the app is currently mired in a reputational crisis due to widespread reports of fraudulent billing and non-functional core services. It occupies a defensive position in the Business category, squeezed between specialized leaders like Airalo and direct hybrid rivals like Numero eSIM.

Which Momentum?

Maintenance

v2.8.0 · 1w ago

eSIM Plus recently focused on performance and stability improvements in version 2.8.0. The app is currently in maintenance mode with no recent major feature updates.

AI-powered deep analysis surfacing high-signal insights. Still in beta, accuracy improves daily. For informational purposes only.

Active Nemesis

Hushed: US Second Phone Number

Hushed: US Second Phone Number

By AffinityClick

Other Rivals

Airalo: eSIM Travel & Internet
Holafly eSIM: Unlimited Data
Nomad Shell
Saily eSIM: Travel & Data
Saily Seas

7-Day Rank Pulse 🇺🇸

No ranking data

Main Category

BusinessGrossing
AI-powered deep analysis surfacing high-signal insights. Still in beta, accuracy improves daily. For informational purposes only.

Recent User Mood 🇺🇸

Upset
Upset
General Satisfaction
Fraudulent Business Practices

What makes this app unique?

What Are The Key Features?

Virtual Phone NumbersDifferentiator

Provides a second phone line for SMS, calls, and service registration without needing a second physical device.

Global eSIM DataStandard

Provides mobile internet access in multiple countries via eSIM technology to avoid roaming fees.

Instant ActivationDifferentiator

One-tap setup process to activate mobile data or virtual numbers immediately upon arrival in a new country.

Who is it for & how much does it cost?

Target Audience

International travelers, digital nomads, and professionals who require reliable mobile data and a secondary, private phone number for global communication.

Pricing

Freemium
  • Free to download
  • Pay-as-you-go for data and virtual numbers
  • Subscription plans for ongoing service

The app uses a consumption-based model supplemented by subscriptions. However, users report significant friction regarding 'bait and switch' validity terms and difficulty canceling subscriptions.

User Sentiment

iIndependent intel reports to help builders create better apps. Accuracy improves every day. For informational purposes only.

High confidence · 49 reviews available

What is the recent mood?

Upset
Upset

Recent user voice shows a upset sentiment. Users appreciate general satisfaction, but report fraudulent business practices and non-functional service.

What Users Love

General Satisfaction

THE BEST 10000%😘😘😘

This is the best app I have ever used honestly

What Frustrates Users

Fraudulent Business Practices

This app is a total bait and switch scam.

They unilaterally changed it to a 365-day validity without any notice.

They continue to charge me every month after canceling subscription.

Non-Functional Service

The phone no didn’t work and the after sales customer service is even worse.

Can not send sms can not create WhatsApp

What is the competitive landscape for eSIM Plus: Second Phone Number?

How's The Business Market?

Market outlook for this category

Available very soon

Business Market Trend

Business market trend & dynamics

Available very soon

The rivals identified

The Nemesis

Hushed: US Second Phone Number

Hushed: US Second Phone Number

AffinityClick Inc.

The most direct hybrid competitor, mirroring the exact dual-value proposition of providing both virtual phone numbers for SMS/Calls and global eSIM data plans.

Head to Head

Numero eSIM holds a clear strategic edge due to its superior reputation and broader feature set. While eSIM Plus offers a similar hybrid model, its low sentiment score and complaints regarding non-functional services make it a high-risk alternative compared to the more established Numero.

What sets eSIM Plus: Second Phone Number apart

  • +

    More streamlined 'one-tap' activation process for regional data plans

  • +

    Simplified UI focused specifically on the 'Plus' aspect of adding a second line quickly

What's Numero eSIM: Second Phone Number's Edge

  • -

    Significantly higher user trust with a much larger rating count (~17k vs 1.6k)

  • -

    Superior sentiment score compared to eSIM Plus's 'Terrible' rating

Contenders

-

Massive global coverage with specialized local, regional, and global plans

-

Airmoney loyalty program that incentivizes repeat purchases for frequent travelers

Holafly eSIM: Unlimited Data

Holafly eSIM: Unlimited Data

HOLAFLY LIMITED

A major travel competitor that differentiates by offering unlimited data plans in many popular destinations.

-

Focus on 'Unlimited Data' packages, removing the stress of consumption tracking

-

Highly rated 24/7 multi-language customer support via WhatsApp

Peers

Nomad Shell

Nomad Shell

原野 葛

A popular eSIM marketplace that competes for the same digital nomad and international traveler audience.

-

Clean, modern UI optimized for quick plan comparison

-

Strong focus on high-speed 5G connectivity in supported regions

Saily eSIM: Travel & Data

Saily eSIM: Travel & Data

Nordvpn S.A.

An adjacent competitor in the travel data space that often bundles data with free international phone numbers via its sister app, Hushed.

-

Seamless integration with the Hushed ecosystem for a complete data + voice solution

-

Built-in 'eSIM compatibility' checker to prevent user errors during setup

New Kids on the Block

Saily Seas

Saily Seas

4.7 (1K)

ImpactBlue Studios Pty Ltd

A rapidly growing threat backed by the creators of NordVPN, focusing on security and ease of use.

-

Backed by the Nord Security brand, instantly gaining trust from privacy-conscious users

-

Extremely simplified onboarding process designed for non-technical users

The outtake for eSIM Plus: Second Phone Number

SWOT Analysis

Core Strengths

  • Hybrid dual-value proposition (Data + Numbers)
  • Streamlined one-tap activation UI
  • Broad global coverage via eSIM technology

Critical Frictions

  • Severe trust issues regarding billing and cancellation
  • Unreliable SMS/WhatsApp verification functionality
  • Unresponsive customer support infrastructure

Growth Levers

  • Introduce 'Unlimited Data' tiers to compete with Holafly
  • Develop a loyalty program to match Airalo's Airmoney
  • Expand virtual number inventory to 80+ countries to match Numero

Market Threats

  • App Store removal due to high-frequency fraud allegations
  • Loss of market share to trusted brands like Saily (Nord Security)
  • Competitor value-adds like Jetpac's airport lounge access

What are the next best moves?

high

Audit and fix subscription cancellation logic

Fraudulent billing and inability to cancel are the #1 complaint themes, posing a direct risk of platform removal and terminal churn.

high

Stabilize SMS/WhatsApp verification for virtual numbers

Users report the core 'Second Number' feature fails to receive verification codes, which is a primary use case for the target audience.

medium

Implement a transparent plan-validity dashboard

Frequent complaints about 'bait and switch' validity changes (e.g., 365-day shifts) suggest a need for clear, in-app communication of terms.

Feature Gaps vs Competitors

  • Free Coins Center for earning credits (available in Numero eSIM)
  • Unlimited Data packages (available in Holafly)
  • Slack/Dropbox business integrations (available in Hushed)
  • Airport lounge access perks (available in Jetpac)

Key Takeaways

If I were the PM, I would halt all feature development to conduct a full audit of billing practices and SMS gateway reliability. The app currently has a 'Terrible' sentiment profile that threatens its existence on the App Store; until the trust deficit and core service failures are resolved, any marketing or expansion efforts will only accelerate churn.

Where Is It Heading?

Declining

User sentiment is 'Terrible' with high-frequency fraud allegations — high risk of platform removal.

Recent updates (v2.8.0) are limited to bug fixes and optimizations — no active feature expansion.

Core utility failure (SMS/WhatsApp verification) reported by multiple users, invalidating the primary value prop.

Independent intel to help builders create better apps.

No publisher influence. No third-party bias. Built with objectivity in mind to serve the builder community.

Hope this helps & keep building! · Found an error?

What's new in this report

No changes detected yet.

Cite this report

Marlvel.ai. “eSIM Plus: Second Phone Number Intelligence Report.” Updated Apr 10, 2026. https://marlvel.ai/intel-report/business/esim-plus-second-phone-number

Agent Markdown (.md)·

Data licensed under CC-BY-NC 4.0