Report updated Apr 9, 2026

GlobalProtect™ is a struggling business app that is completely free. With a 3.1/5 rating from 7.8K reviews, it struggles with user retention. Users particularly appreciate basic functionality, though connection instability remains a common concern.

What Is GlobalProtect™?

GlobalProtect™ is the mobile security client for Palo Alto Networks, providing enterprise-grade VPN and Zero Trust Network Access (ZTNA). It targets hybrid workforces by automating secure connections to corporate gateways. While it offers sophisticated security features like device posture checks and automated gateway discovery, it is currently hampered by significant technical instability and authentication errors, particularly on Android.

What users recently think

Upset
Upset
Basic Functionality
Connection Instability

See more

Portfolio

GlobalProtect™
1

Competition

Rivals

Zscaler Client Connector
Netskope Client
SonicWall Mobile Connect
1.1.1.1: Faster Internet
OpenVPN Connect

Nemesis

Cisco Secure Client

Cisco Secure Client

Show why

Ranking Evolution (US)

No ranking data

Category

OverallGrossing

What makes this app unique?

What Does It Look Like?

What Are The Key Features?

Automatic Gateway DiscoveryDifferentiator

Automatically connects the user to the best available gateway based on location for optimal performance

Always-On & Per-App VPNDifferentiator

Configurable connection modes including Always-On, Remote Access, and Per-App VPN for granular control

Zero Trust Network Access (ZTNA)Differentiator

Enforces device health and security posture checks before granting network access

Multi-Factor AuthenticationStandard

Supports 2-factor authentication via RADIUS, SAML, and other enterprise methods

MDM IntegrationStandard

Integrates with Mobile Device Management solutions for simplified enterprise provisioning

Who is it for & how much does it cost?

Target Audience

Enterprise remote and hybrid employees who require secure, managed access to corporate resources and sensitive data.

Pricing

Free
  • Free app download
  • Requires enterprise-grade GlobalProtect gateway subscription on Palo Alto Networks firewall

The app serves as a client-side component for a B2B hardware/SaaS ecosystem; it is free to download but requires significant enterprise infrastructure investment.

Who Built It?

Palo Alto Networks

View Publisher Intel →
Business

Enrichment in progress

Publisher profile available very soon

What other apps does Palo Alto Networks make?

User Sentiment

iIndependent intel reports to help builders create better apps. Still in beta — accuracy improves every day. For informational purposes only.

High confidence · 7.8K reviews

What is the recent mood?

Upset
Upset

Recent user voice shows a upset sentiment. Users appreciate basic functionality, but report connection instability and authentication and login failures.

What Users Love

Basic Functionality

Works as it should

Connecting to work VPN feels like am in the office, seamless

What Frustrates Users

Connection Instability

Keep disconnecting frequently

Unreliable connection! Drops randomly all the time.

It auto-disconnects every time I switch to the browser

Authentication and Login Failures

Missing required input parameters

Authentication failed with error code -1

Not able to login, getting error browser should be edge.

What is the competitive landscape for GlobalProtect™?

How's The Business Market?

Market outlook for this category

Available very soon

Business Market Trend

Business market trend & dynamics

Available very soon

The rivals identified

Contenders

SonicWall Mobile Connect

SonicWall Mobile Connect

2.1 (142)

SonicWall Inc.

Provides secure remote access for users of SonicWall firewalls and SMA appliances, targeting the mid-to-large enterprise market.

Peers

OpenVPN Connect

OpenVPN Connect

OpenVPN Inc.

The official client for OpenVPN protocols, widely used by businesses for custom or open-source VPN implementations.

The outtake for GlobalProtect™

SWOT Analysis

Core Strengths

  • Deep integration with Palo Alto Networks firewall ecosystem
  • Advanced ZTNA and device posture enforcement
  • Automated gateway discovery for optimized performance

Critical Frictions

  • Severe Android performance and stability issues
  • Critical authentication bugs (missing parameters)
  • Lack of hardware security key (Yubikey) support

Growth Levers

  • Improve Android app stability to regain user trust
  • Add modern UX features like widgets and portal shortcuts
  • Expand MFA support to include all modern hardware standards

Market Threats

  • Cloud-native ZTNA competitors bypassing firewall hardware
  • Negative app store sentiment impacting enterprise procurement
  • Competitors offering more reliable mobile client experiences

Key Takeaways

GlobalProtect™ is a struggling business app that is completely free. With a 3.1/5 rating from 7.8K reviews, it struggles with user retention. Users particularly appreciate basic functionality, though connection instability remains a common concern.

Best for: Enterprise remote and hybrid employees who require secure, managed access to corporate resources and sensitive data.

Where Is It Heading?

Trend analysis

Available very soon

Independent intel to help builders create better apps.

No publisher influence. No third-party bias. Built with objectivity in mind to serve the builder community.

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Cite this report

Marlvel.ai. “GlobalProtect™ Intelligence Report.” Updated Apr 9, 2026. https://marlvel.ai/intel-report/business/globalprotect

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