“Enterprise remote and hybrid employees who require secure, managed access to corporate resources and sensitive data.”
GlobalProtect™ is a struggling business app that is completely free. With a 3.1/5 rating from 7.8K reviews, it struggles with user retention. Users particularly appreciate basic functionality, though connection instability remains a common concern.
What Is GlobalProtect™?
What users recently think
See more
Published by
Portfolio
Competition
Rivals
Nemesis
Cisco Secure Client
Show whyRanking Evolution (US)
No ranking data
What makes this app unique?
What Does It Look Like?
What Are The Key Features?
Automatically connects the user to the best available gateway based on location for optimal performance
Configurable connection modes including Always-On, Remote Access, and Per-App VPN for granular control
Enforces device health and security posture checks before granting network access
Supports 2-factor authentication via RADIUS, SAML, and other enterprise methods
Integrates with Mobile Device Management solutions for simplified enterprise provisioning
Who is it for & how much does it cost?
Target Audience
Enterprise remote and hybrid employees who require secure, managed access to corporate resources and sensitive data.
Pricing
Free- Free app download
- Requires enterprise-grade GlobalProtect gateway subscription on Palo Alto Networks firewall
The app serves as a client-side component for a B2B hardware/SaaS ecosystem; it is free to download but requires significant enterprise infrastructure investment.
Who Built It?
Enrichment in progress
Publisher profile available very soon
What other apps does Palo Alto Networks make?
User Sentiment
iIndependent intel reports to help builders create better apps. Still in beta — accuracy improves every day. For informational purposes only.High confidence · 7.8K reviews
What is the recent mood?
“Recent user voice shows a upset sentiment. Users appreciate basic functionality, but report connection instability and authentication and login failures.”
What Users Love
Works as it should
Connecting to work VPN feels like am in the office, seamless
What Frustrates Users
Keep disconnecting frequently
Unreliable connection! Drops randomly all the time.
It auto-disconnects every time I switch to the browser
Missing required input parameters
Authentication failed with error code -1
Not able to login, getting error browser should be edge.
What is the competitive landscape for GlobalProtect™?
How's The Business Market?
Market outlook for this category
Available very soon
Business Market Trend
Business market trend & dynamics
Available very soon
The rivals identified
The Nemesis
- +
Higher rated at 3.9★ vs 3.1★
- +
Per-App VPN
- +
Network Roaming
Contenders
Zero Trust Exchange
Zscaler Private Access (ZPA)
Unified SASE Client
Zero Trust Engine
SonicWall Mobile Connect
★2.1 (142)SonicWall Inc.
Provides secure remote access for users of SonicWall firewalls and SMA appliances, targeting the mid-to-large enterprise market.
Peers
WARP Protocol
1.1.1.1 for Families
OpenVPN Connect
OpenVPN Inc.
The official client for OpenVPN protocols, widely used by businesses for custom or open-source VPN implementations.
The outtake for GlobalProtect™
SWOT Analysis
Core Strengths
- Deep integration with Palo Alto Networks firewall ecosystem
- Advanced ZTNA and device posture enforcement
- Automated gateway discovery for optimized performance
Critical Frictions
- Severe Android performance and stability issues
- Critical authentication bugs (missing parameters)
- Lack of hardware security key (Yubikey) support
Growth Levers
- Improve Android app stability to regain user trust
- Add modern UX features like widgets and portal shortcuts
- Expand MFA support to include all modern hardware standards
Market Threats
- Cloud-native ZTNA competitors bypassing firewall hardware
- Negative app store sentiment impacting enterprise procurement
- Competitors offering more reliable mobile client experiences
Key Takeaways
GlobalProtect™ is a struggling business app that is completely free. With a 3.1/5 rating from 7.8K reviews, it struggles with user retention. Users particularly appreciate basic functionality, though connection instability remains a common concern.
Best for: Enterprise remote and hybrid employees who require secure, managed access to corporate resources and sensitive data.
Where Is It Heading?
Trend analysis
Available very soon