By Zoho
Report updated May 7, 2026
ManageEngine ADManager Plus
For active Directory administrators and help desk technicians who require mobile access to manage user accounts and IT tickets.
ManageEngine ADManager Plus is a challenged business app that is free with in-app purchases. With a 3.0/5 rating from 187 reviews, it faces significant user friction. Users particularly appreciate active directory management tools provide convenient remote access for help desk technicians, though authentication and permission errors prevent users from accessing the application post-update remains a common concern.
What is ManageEngine ADManager Plus?
ManageEngine ADManager Plus is a mobile administration tool for Active Directory, allowing IT staff to manage user accounts and workflow requests on iOS and Android.
IT administrators hire this app to maintain service continuity and resolve urgent access tickets without needing physical access to a desktop workstation.
Current Momentum
v2.5 · 12mo ago
MaintenanceNo new feature build or event in recent patches. The app ships bug fixes only at a ~6-month cadence.
Active Nemesis
Okta Verify
By Okta
Other Rivals
7-Day Rank Pulse 🇺🇸
BusinessNo ranking data
Rating Pulse 🇺🇸
Recent User MoodAI-powered deep analysis surfacing high-signal insights. Still in beta, accuracy improves daily. For informational purposes only.
What makes this app unique?
What Does It Look Like?
How Is The App's Momentum Right Now?
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What Are The Key Features?
Standardized templates for creating user accounts across Active Directory, Office 365, Exchange, and Google Apps
Mobile-based execution of account tasks including password resets, unlocking, enabling, disabling, and deleting user accounts
Mobile interface to view, approve, reject, and execute AD task requests
How much does it cost?
- Free mobile app for existing ADManager Plus users
- Requires ADManager Plus server build 7240 or above for advanced features
The mobile app functions as a free extension to the core enterprise software, serving as a retention tool for existing B2B customers.
Who Built It?
Providing a comprehensive, privacy-first ecosystem of integrated business and productivity tools for professionals and enterprises.
Portfolio
13
Apps
Who is Zoho?
Zoho has established a formidable 'all-in-one' moat by vertically integrating its own suite of business applications, positioning itself as a sovereign alternative to fragmented software stacks. Unlike competitors who rely on third-party integrations, Zoho’s advantage lies in its unified data layer and cross-app synergy, which reduces friction for SMEs scaling their operations. A key strategic signal is their expansion into privacy-centric consumer communication and secure browsing, suggesting a move to capture the entire professional digital lifecycle beyond traditional CRM functions.
Who is Zoho for?
- Small to medium-sized business owners
- IT administrators
- Remote professionals seeking an integrated
- Secure workspace
Portfolio momentum
Maintained an exceptionally high development cadence with 419 releases across 53 active apps in the last 6 months.
What other apps does Zoho make?
Zoho Shifts
ZiBot
Vani - Visual Collaboration
Billing Management - Zoho
Mobilisten by Zoho SalesIQ
Zoho Sprints
What do users think recently?
High confidence · 43 reviews analyzed
How did the latest release land?
What is the recent mood?
Recent user voice shows a frustrated sentiment. Users appreciate active directory management tools provide convenient remote access for help desk technicians and workflow request approvals allow for efficient administrative tasks during short breaks, but report authentication and permission errors prevent users from accessing the application post-update and failure to retain server configuration settings forces repeated manual data entry.
Limited review volume (43 reviews). Sentiment analysis will deepen as more data lands.
What is the competitive landscape for ManageEngine ADManager Plus?
How's The Business Market?
Market outlook for this category
Available very soon
The rivals identified
The Nemesis
Okta Verify
★4.2 (40.6K)Okta, Inc.
⚡Directly competes in the identity and access management space with high-frequency release cycles.
Head-to-head analysis pending — refresh this report for a detailed comparison.
Contenders
Offers advanced device health checks that prevent compromised hardware from accessing sensitive corporate resources.
Delivers a streamlined user experience for MFA that reduces friction for non-technical employees during login.
Peers
Centralizes complex HR and payroll workflows into a single mobile interface for global workforces.
Leverages a massive ecosystem of enterprise integrations that ManageEngine lacks in its mobile footprint.
Automates receipt capture and expense reporting through mobile-first optical character recognition technology.
Maintains a high update frequency of 14 releases in six months to address evolving compliance.
Provides deep visibility into tax documents and benefits enrollment directly within the mobile application.
Offers a simplified dashboard for administrators to approve time-off requests while away from their desks.
UKG Pro
★4.7 (263.6K)UKG INC.
⚡Provides comprehensive workforce management tools similar to the administrative focus of ADManager Plus.
Features a highly active development cycle with 22 releases in the last six months alone.
Focuses on employee-centric scheduling and time-tracking features that simplify complex administrative management tasks.
New Kids on the Block
Integrates cross-platform messaging and analytics into a single unified mobile management dashboard.
Utilizes rapid iteration to push new social management tools to mobile users before desktop parity.
The outtake for ManageEngine ADManager Plus
Strengths to defend, gaps to attack
Core Strengths
- Workflow integration into enterprise governance
- Standardized provisioning templates for multi-platform environments
Critical Frictions
- Authentication handshake failures post-update
- Lack of persistent local server configuration
- 0.7★ Android-iOS rating gap
Growth Levers
- Tablet-optimized interface for complex reporting
- Expanded management of computer objects
Market Threats
- Okta's 8-update release cadence
- Enterprise shift toward integrated identity platforms like Workday
What are the next best moves?
Rebuild authentication handshake because post-update lockout is the top complaint → restore daily active usage
Authentication errors are the #1 complaint theme in sentiment analysis.
Trade-off: Pause the tablet-interface sprint — authentication stability is a prerequisite for any UI expansion.
Implement persistent local storage for server settings because repeated manual entry is a major barrier → reduce churn
Failure to retain server configuration is the #2 complaint theme.
Trade-off: Same-quarter capacity available — no major lever displaced.
A counter-intuitive read
The app's poor rating is not a product failure but a symptom of the high-stakes enterprise environment where even minor authentication friction renders the tool unusable for IT staff.
Feature Gaps vs Competitors
- Advanced device health checks (available in Duo Mobile but absent here)
- Cross-platform messaging integration (available in Meta Business Suite but absent here)
Key Takeaways
ManageEngine ADManager Plus provides critical remote IT utility, but persistent authentication bugs erode user trust, so the PM must prioritize stability over feature expansion to prevent enterprise churn.
Where Is It Heading?
Declining
The enterprise identity market is consolidating around high-velocity, secure authentication platforms, leaving ManageEngine exposed if it cannot maintain basic connectivity. The current technical debt in the authentication handshake must be resolved to prevent users from migrating to more reliable enterprise identity tools.
Persistent authentication failures post-update prevent access, which erodes the daily active habit and drives negative sentiment.
Failure to retain server settings forces manual data entry, which creates a barrier to use for help desk technicians.