Report updated Apr 8, 2026
My Verizon For Business
v6.4.0Small and medium-sized business owners and managers who need to manage their Verizon wireless and internet services on the go.
What Is My Verizon For Business?
Launched May 25, 2016
Updated Mar 2026
What users think iIndependent intel reports to help builders create better apps or enhance existing ones. Still in beta, accuracy and relevancy get better every day. For informational purposes only.
What does it look like?
What are the key features?
Centralized portal to manage business devices, equipment, and service lines
Review and pay business account bills directly through the app
Access to One Talk voice and collaboration features for business communication
Real-time tracking for orders and customizable account notifications
AI-driven suggestions for plans, devices, and accessories tailored to business needs
Streamlined process to upgrade business hardware and accessories
What do users think? iIndependent intel reports to help builders create better apps or enhance existing ones. Still in beta, accuracy and relevancy get better every day. For informational purposes only.
“Recent user voice shows a frustrated sentiment. Users appreciate account management and service reliability, but report customer service & billing issues and app usability & bugs.”
What Users Love
So much easier to keep track of the employees. They made it simple to assign names and email profiles
This app is the one stop shop to keep tabs on all the devices under my business account!
Great service affordable exactly what I need
Always have good signal
Pain Points
I’ve called 3 times and cannot get my billing problem solved.
I was forced to make payments just to keep my service active, even though I never had the phone.
The Face ID feature to log in stopped working and now you have to jump through many unnecessary hoops
The app wants you to either autopay, or enter a CVV code each time. No Apple Pay, no reminders.
High confidence · 132.6K reviews available
What are the pros and cons?
Pros
- Large established user base (132k+ ratings)
- Unique One Talk voice/collaboration integration
- AI-powered hardware and plan recommendations
- Comprehensive end-to-end device lifecycle management
Cons
- Broken authentication features (Face ID)
- Lack of modern payment integrations (Apple Pay)
- High friction in billing and dispute resolution
- Declining sentiment trend despite high historical rating
What is the market outlook?
Growth Opportunities
- Integrate Apple Pay/Google Pay to streamline the payment UX
- Deploy AI assistants to handle common billing inquiries in-app
- Improve UI for One Talk to compete with digital-first VOIP apps
- Leverage real-time notifications for proactive billing alerts
Market Threats
- T-Mobile for Business's aggressive SMB growth strategy
- Disruption from digital-first phone systems like OpenPhone
- Customer churn due to unresolved billing and support frustrations
- Competitors offering more transparent, simplified pricing models
Who competes with My Verizon For Business?
What are the key takeaways?
My Verizon For Business is a frustrating business app that is completely free. With a 4.6/5 rating from 132.6K reviews, it frustrates many users from users. Users particularly appreciate account management, though customer service & billing issues remains a common concern.
Best for: Small and medium-sized business owners and managers who need to manage their Verizon wireless and internet services on the go.
How much does it cost?
Model: free
The app serves as a retention and self-service tool for existing business subscribers, reducing support overhead rather than acting as a direct revenue generator.