Report updated Mar 31, 2026
Skype for Business
v6.34.119Enterprise employees and business professionals who require secure, integrated communication tools within a Microsoft-managed IT environment.
What Is Skype for Business?
Launched Mar 12, 2013
Updated Nov 2025
What users think iIndependent intel reports to help builders create better apps or enhance existing ones. Still in beta, accuracy and relevancy get better every day. For informational purposes only.
What does it look like?
What are the key features?
Integrates voice, video, instant messaging, and conferencing into a single interface.
Allows users to join, initiate, and control meetings, including muting or removing attendees.
Simultaneously view shared content and speaker video during conferences.
Enhanced security integration via Active Directory Authentication Library (ADAL).
Displays real-time availability status of contacts.
What do users think? iIndependent intel reports to help builders create better apps or enhance existing ones. Still in beta, accuracy and relevancy get better every day. For informational purposes only.
“Recent user voice shows a frustrated sentiment. Users appreciate reliability and quality and ease of use, but report login and connectivity failures and app obsolescence and confusion.”
What Users Love
The sound quality was clear and uninterrupted
It just works... every time
Meeting Organiser and presentation very great
Skype has made it so easy for me to remember and join them
Pain Points
It keeps saying server is busy or try again later
3/5 days when I try to sign it, it’s says it’s having issues
why are yall still trying to use skype isnt this app shutted down?
And why do they have two???? A good dev team would not have let this continue
High confidence · 99 reviews available
What are the pros and cons?
Pros
- Deep integration with Microsoft’s enterprise ecosystem (Active Directory)
- Established user base with high historical rating counts
- Proven, standardized feature set for enterprise-grade conferencing
Cons
- Severe technical instability regarding server connectivity
- Poor cross-platform synchronization and notification reliability
- Lack of clear communication regarding the product lifecycle
What is the market outlook?
Growth Opportunities
- Competitors can capitalize on the 'obsolescence' narrative to migrate users
- Market gap for a simplified, high-reliability mobile client for legacy server users
Market Threats
- Rapid adoption of Microsoft Teams and Slack
- Negative brand perception caused by the 'abandoned' feel of the app
What are the key takeaways?
Skype for Business is a frustrating business app that is available. With a 3.8/5 rating from 190.2K reviews, it frustrates many users from users. Users particularly appreciate reliability and quality, though login and connectivity failures remains a common concern.
Best for: Enterprise employees and business professionals who require secure, integrated communication tools within a Microsoft-managed IT environment.
How much does it cost?
Model: subscription
The app is a B2B tool that functions as a client for existing enterprise infrastructure; there is no direct consumer monetization.
iOS Version
6.34.119
Android Version
VARY
Release Date
Mar 12, 2013
iOS Price
Free
Android Price
Free
Developer
Microsoft Corporation