Report updated Apr 1, 2026
Slack for EMM
v26.03.40Professional teams and organizations of all sizes looking to centralize communication, project management, and CRM data into a single, secure operating system.
What Is Slack for EMM?
Launched Jul 22, 2013
Updated Mar 2026
What users think iIndependent intel reports to help builders create better apps or enhance existing ones. Still in beta, accuracy and relevancy get better every day. For informational purposes only.
What does it look like?
What are the key features?
AI-powered tool for summarizing channels and threads, taking huddle notes, and providing intelligent search across company data.
AI-powered agents that analyze customer data, draft emails, and provide recommendations on sales opportunities.
Secure collaboration with external partners, clients, and vendors directly within Slack channels.
No-code automation tool to streamline routine tasks and processes.
Audio and video meetings for quick, real-time collaboration.
Advanced security feature allowing administrators fine-grained control over data encryption.
What do users think? iIndependent intel reports to help builders create better apps or enhance existing ones. Still in beta, accuracy and relevancy get better every day. For informational purposes only.
“Recent user voice shows a mixed sentiment. Users appreciate organized communication and app integrations, but report unreliable notifications and ui/ux navigation changes.”
What Users Love
Keeps messages, channels, and files organized in one place
Slack is a top-tier... messaging platform that streamlines communication through organized channels
Integrations with other apps are really helpful
The integrations with other tools are a total game-changer for our office
Pain Points
I rarely get notifications. Sometimes someone will @ me or DM me and I get the notification less than 5% of the time
In my experience: consistent issues loading content, unreliable notifications
Not a fan of the new navigation. The previous version let you tap the search bar to view a list of your recent channels
Many features missing, UI interface is confusing, has a learning curve
High confidence · 81 reviews available
What are the pros and cons?
Pros
- Deep integration ecosystem
- Strong brand equity
- Advanced AI features (Slack AI/Agentforce)
Cons
- Declining sentiment due to notification reliability
- Technical debt/bugs
- Perceived feature creep
What is the market outlook?
Growth Opportunities
- Capitalize on AI-driven workflows
- Improve notification reliability
- Simplify navigation
Market Threats
- Microsoft Teams ecosystem bundling
- Emerging all-in-one platforms (ClickUp)
- Open-source alternatives (Mattermost)
Who competes with Slack for EMM?
Contenders
Mattermost
★4.8 (5K)Mattermost, Inc.
An open-source, self-hosted alternative that directly targets the enterprise security and compliance needs of the Slack for EMM user base.
RingCentral
RingCentral, Inc
Combines team messaging with enterprise telephony and video, serving as a comprehensive communication hub for business users.
Same Space
New Kids on the Block
Pumble
★4.7 (1K)CAKE.com
A rapidly growing, cost-effective team chat alternative that is gaining traction with teams looking for a simplified Slack-like experience.
What are the key takeaways?
Slack for EMM is a divisive business app that is free with in-app purchases. With a 4.7/5 rating from 184.6K reviews, it receives mixed feedback from users. Users particularly appreciate organized communication, though unreliable notifications remains a common concern.
Best for: Professional teams and organizations of all sizes looking to centralize communication, project management, and CRM data into a single, secure operating system.
How much does it cost?
Model: freemium
Monetization is driven by gating advanced collaboration, security, and AI features behind subscription tiers, targeting professional and enterprise users.
iOS Version
26.03.40
Android Version
26.03.40.0
Release Date
Jul 22, 2013
iOS Price
Free
Android Price
Free
Developer
Slack Technologies, Inc.