By Wolt Oy
Report updated May 20, 2026
Tazz - Food and other cravings
For consumers seeking on-demand delivery for food, groceries, and pet supplies who prioritize convenience and multi-vendor ordering.
Tazz - Food and other cravings is a struggling food & drink app that is free with in-app purchases. With a 4.0/5 rating from 79.9K reviews, it struggles with user retention.
What is Tazz - Food and other cravings?
Wolt is an on-demand delivery app for food, groceries, and retail, operating on iOS and Android.
Users hire Wolt to bridge the gap between local merchant inventory and immediate delivery needs, relying on loyalty benefits to justify recurring usage.
Current Momentum
v6.13 · 12mo ago
Zombie- Shipped Tazz-to-Wolt account migration flow.
- Ships performance improvements and bug fixes.
Active Nemesis
foodpanda: Food & Groceries
By Foodpanda
Other Rivals
7-Day Rank Pulse 🇺🇸
Food & DrinkNo ranking data
Rating Pulse 🇺🇸
Recent User MoodAI-powered deep analysis surfacing high-signal insights. Still in beta, accuracy improves daily. For informational purposes only.
What makes this app unique?
What Does It Look Like?
How Is The App's Momentum Right Now?
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What Are The Key Features?
Maintains existing free delivery and exclusive offers for legacy Genius members post-migration
Allows ordering from two separate partners within a single delivery fee structure
Enables multi-user order coordination and direct cost splitting within the app interface
How much does it cost?
- Free app access
- Genius membership for free delivery and exclusive offers
Monetization relies on transaction-based delivery fees and a subscription-based Genius tier for recurring revenue.
Who Built It?
Wolt Oy
Connecting urban consumers to local dining and retail through an on-demand delivery marketplace. Empowering independent couriers with flexible, real-time logistics tools.
Portfolio
4
Apps
Who is Wolt Oy?
Wolt operates a dual-sided marketplace that bridges the gap between local merchants and urban consumers, with a strategic focus on multi-vertical delivery beyond just food. The platform is currently undergoing a significant consolidation phase, evidenced by the migration of regional brands like Tazz into the core Wolt ecosystem to leverage shared logistical infrastructure. Their moat is built on a dense, hyper-local network effect that integrates merchant-facing operational tools directly with consumer-facing fulfillment, creating a high-frequency utility that is difficult for pure-play delivery competitors to replicate without similar local scale.
Who is Wolt Oy for?
- Urban consumers seeking convenience for dining
- Retail
- Independent contractors looking for flexible
- On-demand gig work
Portfolio momentum
With 32 releases in the last 6 months across only 4 apps, the publisher maintains an aggressive development cycle focused on operational efficiency and platform integration.
What other apps does Wolt Oy make?
What do users think recently?
High confidence · 50 reviews analyzed · Based on 50 reviews. Signal may be noisy.
How did the latest release land?
What is the recent mood?
Recent user voice shows a upset sentiment. but report automated chatbot support fails to resolve order issues or provide human assistance for users and extended delivery delays and order cancellations erode trust in the food delivery service reliability.
What Frustrates Users
What Users Want
What is the competitive landscape for Tazz - Food and other cravings?
How's The Food & Drink Market?
How does it evolve in the Food & Drink market?
Wolt holds a #26 Free position in the Food & Drink category (RO), with a 0.73-star rating gap between iOS and Android platforms. The Android rating of 3.95 on 79,514 reviews indicates significant friction in the core delivery experience that limits growth relative to category leaders.
| Country | Category | Chart | Rank | Change |
|---|---|---|---|---|
| 🇷🇴 Romania | Food & Drink | iOSFree | #13 | ▼2 |
| 🇷🇴 Romania | Food & Drink | AndroidFree | #19 | ▲4 |
The rivals identified
The Nemesis
Head to Head
The target app must double down on its eMAG ecosystem synergy to differentiate from foodpanda's sheer operational scale and market ubiquity.
What sets Tazz - Food and other cravings apart
Leverages the eMAG ecosystem integration to provide a unique value proposition for existing retail customers
Genius membership model offers a more focused loyalty experience compared to broader, less-integrated reward programs
What's foodpanda: Food & Groceries's Edge
Extensive operational scale allows for more aggressive pricing and promotional discounting across diverse markets
Advanced logistics algorithms optimize delivery times more effectively due to a larger, denser driver fleet
Contenders
Global brand recognition and massive user base provide a significant advantage in merchant acquisition
Advanced predictive AI for delivery time estimation sets the industry standard for user expectations
Aggressive release schedule of 30 updates in six months ensures rapid adaptation to user feedback
Broad category coverage beyond food, including pharmacy and flowers, increases overall app stickiness
Bolt Food: Delivery & Takeaway
★4.6 (241.2K)Bolt Technology
A direct competitor in the food delivery space that leverages the broader Bolt mobility ecosystem for user acquisition.
Cross-promotional integration with the Bolt ride-hailing app drives significant organic user acquisition
Simplified interface design focuses on rapid checkout flows to reduce friction for hungry users
Peers
Dominant position in the ride-hailing market provides a massive funnel for food delivery cross-selling
Unified account management across mobility and delivery services simplifies the user experience
Proprietary supply chain integration allows for faster delivery of convenience items than generalist platforms
Highly specialized inventory focus caters to immediate, small-basket impulse purchase needs
New Kids on the Block
Keeta - Food Delivery
★3.8 (201.3K)Kangaroo Limited
⚡An emerging player with a very high release cadence, indicating rapid product development and market testing.
Rapid iteration cycle of 27 releases in six months suggests a highly agile development team
Aggressive market entry strategy focuses on capturing price-sensitive users through frequent promotional campaigns
The outtake for Tazz - Food and other cravings
Strengths to defend, gaps to attack
Core Strengths
- Genius loyalty program retains legacy subscriber value
- eMAG account integration provides a unique retail-to-delivery conversion funnel
Critical Frictions
- 3.95 rating on Android vs 4.68 on iOS indicates platform-specific instability
- Automated support interface fails to resolve order disputes
Growth Levers
- Human-led support integration could recover lost trust
- Expanding grocery partnerships to match foodpanda's vertical density
Market Threats
- foodpanda's 28-update release cadence outpaces Wolt's current stability-focused iteration
- High-frequency order cancellations drive users to Bolt Food
What are the next best moves?
Replace automated chatbot with human-led support because support-loop complaints are the #1 sentiment driver → reduce churn
Sentiment analysis identifies circular chatbot interactions as the primary driver of negative user feedback.
Trade-off: Pause the grocery-partner onboarding sprint — support resolution is critical to stop user bleeding.
Audit Android payment processing logic because financial friction complaints are high-frequency → increase conversion
Users report money taken for cancelled orders without immediate reimbursement, specifically on Android.
Trade-off: Delay the UI refresh for the checkout screen — payment reliability is a prerequisite for trust.
A counter-intuitive read
The Tazz migration is a liability, not an asset: the brand transfer forces users to re-evaluate their delivery provider, exposing Wolt to churn that a stable, single-brand strategy would have avoided.
Feature Gaps vs Competitors
- Predictive AI for delivery time estimation (available in Uber Eats but absent here)
Key Takeaways
Wolt must prioritize human support and payment reliability, because the current service failures are driving users to competitors, so the PM should pivot resources from feature expansion to core stability.
Where Is It Heading?
Declining
The food delivery market is consolidating around operational reliability, and Wolt's current service-failure rate leaves it exposed to aggressive rivals like foodpanda. Unless the platform shifts from automated support to human-led resolution, the churn from the Tazz migration will permanently depress the user base into the next quarter.
Systemic delivery failures and automated support loops erode trust, which compounds the rating drag already visible on the Android platform.
Recent updates focused on stability rather than feature expansion, signaling that the platform is currently in a defensive maintenance mode.