Report updated May 7, 2026
Drogasil: Drogaria Online 24h
For health-conscious consumers and patients requiring recurring medication, beauty products, or rapid pharmacy delivery.
Drogasil: Drogaria Online 24h is a challenged health & fitness app that is completely free. With a 4.6/5 rating from 738.1K reviews, it faces significant user friction. Users particularly appreciate efficient delivery speed and competitive pricing provide value for frequent pharmacy shoppers, though frequent application crashes and login failures prevent users from completing essential purchases remains a common concern.
What is Drogasil: Drogaria Online 24h?
Drogasil is a pharmacy retail app for health-conscious consumers, providing medication delivery and in-store pickup on iOS and Android.
Users hire the app for rapid access to health products and recurring medication management, replacing the friction of physical pharmacy visits with a 90-minute delivery promise.
Current Momentum
v8.12 · 1d ago
Active- Ships stability updates for checkout flow.
- Maintains 90-minute delivery promise.
Active Nemesis
Drogaria São Paulo
By Grupo DPSP SA
Other Rivals
7-Day Rank Pulse 🇺🇸
Health & FitnessNo ranking data
Rating Pulse 🇺🇸
Recent User MoodAI-powered deep analysis surfacing high-signal insights. Still in beta, accuracy improves daily. For informational purposes only.
What makes this app unique?
What Does It Look Like?
How Is The App's Momentum Right Now?
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What Are The Key Features?
Rapid delivery service for pharmaceutical and health products.
Corporate medication discount program for health plan beneficiaries.
How much does it cost?
- Free app with no explicit subscription gates
Monetization relies on retail commerce and B2B pharmaceutical partnerships rather than direct app subscription fees.
Who Built It?
Digitizing the pharmacy retail experience with rapid delivery and integrated health services. Providing on-demand access to medication and wellness products for the Brazilian market.
Portfolio
3
Apps
Who is Raia Drogasil SA.?
Raia Drogasil leverages its massive physical retail footprint to anchor a digital ecosystem, creating a hybrid O2O (online-to-offline) model that is difficult for pure-play e-commerce competitors to replicate. By integrating pharmacy services with a 90-minute delivery promise, they have successfully transitioned their customer base from in-store visits to a recurring digital relationship. The primary strategic tension lies in maintaining technical stability during the checkout flow, as performance friction directly threatens their retention advantage against local retail rivals.
Who is Raia Drogasil SA. for?
- Health-conscious consumers
- Patients in Brazil requiring recurring medication
- Beauty products
- Rapid pharmacy delivery
Portfolio momentum
Released 14 updates across 3 apps in the last 6 months, indicating a high-frequency development cycle focused on maintaining core retail functionality.
What other apps does Raia Drogasil SA. make?
What do users think recently?
High confidence · 83 reviews analyzed · Based on 83 reviews. Signal may be noisy.
How did the latest release land?
What is the recent mood?
Recent user voice shows a frustrated sentiment. Users appreciate efficient delivery speed and competitive pricing provide value for frequent pharmacy shoppers, but report frequent application crashes and login failures prevent users from completing essential purchases.
What Users Love
What Frustrates Users
What Users Want
What is the competitive landscape for Drogasil: Drogaria Online 24h?
How's The Health & Fitness Market?
How does it evolve in the Health & Fitness market?
Drogasil maintains a high rating of 4.63 across 735,033 Android reviews, but the recent decline in sentiment signals that the current technical instability is eroding the loyalty built by its 90-minute delivery promise.
| Country | Category | Chart | Rank | Change |
|---|---|---|---|---|
| 🇧🇷 Brazil | Health & Fitness | iOSFree | #5 | |
| 🇧🇷 Brazil | Health & Fitness | AndroidFree | #6 | ▼1 |
The rivals identified
The Nemesis
Head to Head
The target must double down on its 24-hour delivery speed to differentiate from the competitor's price-focused retail strategy.
What sets Drogasil: Drogaria Online 24h apart
Offers a more robust 24-hour delivery promise compared to the competitor's standard retail model
Provides a more streamlined mobile-first checkout experience for recurring pharmacy purchases
What's Drogaria São Paulo's Edge
Integrates price-matching algorithms that appeal to highly price-sensitive Brazilian consumers
Maintains a deep integration with physical store inventory systems for real-time stock accuracy
Contenders
Panvel Farmácia e Perfumaria
★4.1 (144.6K)Panvel
Strong regional pharmacy player that competes for the same health and wellness consumer base in Brazil.
Integrates beauty and perfumery segments more deeply into the core pharmacy shopping experience
Utilizes a loyalty program structure that incentivizes higher frequency of non-medical purchases
Peers
Features advanced prescription management and insurance integration tools not present in the target
Provides a comprehensive health-hub experience including telehealth and vaccination scheduling
Offers photo printing and specialized retail services that expand the app's utility beyond medicine
Implements a sophisticated automated refill system that drives high user retention rates
Sets the market standard for delivery speed and logistics tracking in the Brazilian market
Maintains a massive network effect that makes it the default app for any local delivery
Provides a frictionless global shopping experience with superior search and recommendation engines
Offers a subscription-based delivery model that creates high switching costs for consumers
New Kids on the Block
Uses aggressive, time-sensitive push notifications to drive impulse purchases during peak hours
Optimizes for ultra-fast delivery windows that set high consumer expectations for all delivery apps
The outtake for Drogasil: Drogaria Online 24h
Strengths to defend, gaps to attack
Core Strengths
- 90-minute delivery creates a convenience-based switching cost
- Univers PBM program secures high-volume, recurring prescription revenue
Critical Frictions
- Persistent login failures and white-screen errors during checkout
- Aggressive location prompts drive user churn
- Inconsistent pricing between digital and physical storefronts
Growth Levers
- Untapped B2B education partnerships for distribution
- Integration of advanced prescription management tools
Market Threats
- Drogaria São Paulo price-matching algorithms
- iFood's dominant delivery logistics network
- EU-style data-minimisation tightening on location permissions
What are the next best moves?
Rebuild checkout flow stability because login failures and crashes are the top churn drivers → restore conversion rate
Sentiment analysis identifies checkout instability as the primary cause of negative reviews.
Trade-off: Pause the new beauty-product recommendation engine sprint — stability is the immediate revenue priority.
Audit location permission prompts because aggressive requests are a top-three complaint theme → reduce user churn
User feedback explicitly cites repetitive location prompts as a reason for considering competitors.
Trade-off: Same-quarter capacity available — no major lever displaced.
A counter-intuitive read
The 90-minute delivery promise is a liability if the checkout flow fails; the app's greatest strength is currently the primary vector for customer acquisition by more stable competitors.
Feature Gaps vs Competitors
- Real-time price matching (available in Drogaria São Paulo but absent here)
- Advanced prescription management tools (available in CVS Health but absent here)
Key Takeaways
Drogasil secures high-volume prescription revenue through its PBM program, but technical checkout failures actively bleed customers to more stable retail rivals, so the PM must prioritize stability over new feature expansion to protect the core delivery moat.
Where Is It Heading?
Declining
The pharmacy retail market is consolidating around stable, high-speed delivery experiences, and Drogasil's current technical debt leaves it exposed to more reliable rivals. The PM must address the checkout instability immediately to prevent further erosion of the user base into the next quarter.
Checkout instability and login failures in the latest release drive user churn, compounding the negative sentiment trend.
Inconsistent pricing logic between digital and physical channels causes customer distrust, accelerating migration to price-focused competitors.