Report updated Apr 13, 2026
Labayh - لبيه
For individuals and families in Saudi Arabia seeking private, accessible, and professional mental health support.
Labayh - لبيه is an established medical app that is free with in-app purchases. With a 4.7/5 rating from 11.4K reviews, it shows polarized user reception. Users particularly appreciate quality of professionals, though high pricing and value remains a common concern.
What Is Labayh - لبيه?
Current Momentum
v4.5.29 · 2d ago
MaintenanceLabayh is currently in maintenance mode, focusing on stability and minor refinements to the Golden Guarantee and Labayh Plus features.
Active Nemesis
Shezlong
By Shezlong
7-Day Rank Pulse 🇺🇸
No ranking data
Recent User Mood 🇺🇸
What makes this app unique?
What Does It Look Like?
How Is The App's Momentum Right Now?
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What Are The Key Features?
Ability to book and start a session with a consultant within 5 minutes.
Integrated treatment plans for common issues like depression and anxiety.
Community-based support sessions for shared experiences.
Who is it for & how much does it cost?
Target Audience
Individuals and families in Saudi Arabia seeking private, accessible, and professional mental health support.
Pricing
Freemium- Free app access
- Paid individual sessions
- Paid structured therapeutic programs
The platform uses a service-based monetization model. High pricing is currently the #1 user complaint, suggesting a need for tiered options or financial aid.
Who Built It?
Enrichment in progress
Publisher profile available very soon
What other apps does Labayh Medical Care Company make?
What do users think recently?
High confidence · 49 reviews analyzed
What is the recent mood?
“Recent user voice shows a mixed sentiment. Users appreciate quality of professionals, but report high pricing and value and technical issues.”
What Users Love
Elite group of consultants
Doctors and specialists are excellent
What Frustrates Users
Prices are very exaggerated
Being depressed is cheaper
White screen with no response
Login/SMS code delays
What is the competitive landscape for Labayh - لبيه?
How's The Medical Market?
Market outlook for this category
Available very soon
Medical Market Trend
Medical market trend & dynamics
Available very soon
The rivals identified
The Nemesis
Head to Head
Labayh holds the clear edge in the Saudi market through local trust and a more comprehensive feature set (mood tracking, programs), while Shezlong remains the regional heavyweight for general Arabic-speaking users seeking lower-cost alternatives.
What sets Labayh - لبيه apart
- +
Dominant market share and localization within Saudi Arabia specifically
- +
Significantly higher rating volume (11k+ ratings) indicating a larger active iOS user base
What's Shezlong's Edge
- -
Perceived as more affordable for users outside of the high-income GCC bracket
- -
Wider variety of specialized psychological schools due to a larger regional therapist pool
The outtake for Labayh - لبيه
SWOT Analysis
Core Strengths
- Dominant Saudi market share (11k+ ratings)
- Instant 5-minute consultation capability
- Structured clinical programs for depression/anxiety
Critical Frictions
- High price perception among youth/low-income users
- Technical bugs (login failures, UI freezes)
- Administrative friction in scheduling and refunds
Growth Levers
- B2B/Corporate wellness programs (competing with O7 Therapy)
- Insurance integration (competing with Cura)
- Tiered pricing for students
Market Threats
- Shezlong's lower pricing for regional users
- Ayadi's superior premium UI/UX
- BetterHelp's advanced therapist-matching algorithms
What are the next best moves?
Resolve login and UI responsiveness bugs
Technical issues (white screens, SMS delays) are a medium-frequency complaint theme directly preventing user conversion and session starts.
Introduce tiered pricing or a 'Student/Teen' discount
High pricing is the #1 complaint theme and a major churn risk compared to regional rival Shezlong.
Automate the refund/cancellation process
Users report frustration with 'unprofessional' scheduling and the inability to cancel sessions easily, leading to lost funds.
Feature Gaps vs Competitors
- Corporate B2B wellness solutions (available in O7 Therapy)
- Direct insurance integration (available in Cura)
- Advanced data-driven therapist matching (available in BetterHelp)
- Broader regional therapist pool (available in Shezlong)
Key Takeaways
Labayh is the Saudi market leader by trust and volume, but its 'Mixed' sentiment trend and technical debt pose a significant risk. To defend its position against Shezlong and Ayadi, the PM must prioritize fixing the login/UI friction and addressing the affordability gap through tiered pricing or insurance partnerships.
Where Is It Heading?
Declining
User sentiment is 'Mixed' with a declining trend due to pricing and technical bugs.
v4.5.29 update (April 2026) focused on optimizations rather than new feature expansion.
High rating volume (11k+) indicates a massive, established user base in KSA.