Report updated Mar 31, 2026
Microsoft Word
v2.107.3Professionals, students, and creators who require a robust, professional-grade word processing tool that integrates seamlessly with a broader productivity ecosystem.
What Is Microsoft Word?
Launched Mar 27, 2014
Updated Mar 2026
What users think iIndependent intel reports to help builders create better apps or enhance existing ones. Still in beta, accuracy and relevancy get better every day. For informational purposes only.
What does it look like?
What are the key features?
AI-powered assistant for drafting, summarizing, refining, and formatting documents directly within the app
Real-time co-authoring, commenting, and track changes across mobile, web, and desktop
Professional-grade tools and modern templates for resumes, scripts, and reports
Built-in capability to convert PDFs to Word documents for easy editing
Seamless access to files stored in OneDrive with 1TB of cloud storage included in subscriptions
What do users think? iIndependent intel reports to help builders create better apps or enhance existing ones. Still in beta, accuracy and relevancy get better every day. For informational purposes only.
“Recent user voice shows a mixed sentiment. Users appreciate general utility and efficiency and ease of use, but report subscription and paywall issues and technical bugs and stability.”
What Users Love
Makes reading more efficient
It can minimize time
Awesome and easy to use
Creating a new one is very easy
Pain Points
Locked behind a paywall and you quite literally cannot use it AT ALL
I have to PAY $10 just to edit my own doc
Word routinely destroys my documents and makes it impossible for me to get anything done
It keeps on loading... I can't use the app properly
High confidence · 99 reviews available
How is it ranked?
| Chart | Rank | Change |
|---|---|---|
| Grossing | #12 | |
| Free | #13 | ▲1 |
What are the pros and cons?
Pros
- Deep integration with Microsoft 365 and OneDrive
- High brand trust and massive user base
- Advanced AI capabilities via Copilot
- Robust feature set including PDF conversion
Cons
- Aggressive paywall driving negative sentiment
- Persistent technical bugs impacting reliability
- Complex sign-in and authentication friction
What is the market outlook?
Growth Opportunities
- Improve offline stability for mobile-first workers
- Expand AI features to lower-tier subscribers
- Capture users fleeing from less reliable competitors
Market Threats
- Rise of lightweight, free, cloud-native competitors
- User churn due to high subscription costs
- Negative app store sentiment impacting acquisition
What are the key takeaways?
Microsoft Word is a divisive productivity app that is available. With a 4.8/5 rating from 18.7M reviews, it receives mixed feedback from users. Users particularly appreciate general utility and efficiency, though subscription and paywall issues remains a common concern.
Best for: Professionals, students, and creators who require a robust, professional-grade word processing tool that integrates seamlessly with a broader productivity ecosystem.
How much does it cost?
Model: subscription
Freemium model for basic mobile use, with a strong push toward recurring subscription revenue by gating advanced AI features and cross-device functionality behind Microsoft 365 plans.
iOS Version
2.107.3
Android Version
VARY
Release Date
Mar 27, 2014
iOS Price
Free
Android Price
Free
Developer
Microsoft Corporation