By Walmart
Report updated Apr 11, 2026
Walmart: Shopping & Savings
For everyday shoppers and families looking for convenience, time-saving fulfillment options, and integrated savings across groceries and pharmacy.
Walmart: Shopping & Savings is a well-regarded shopping app that is free with in-app purchases. With a 4.8/5 rating from 23.9M reviews, it maintains solid user satisfaction. Users particularly appreciate ease of use and convenience, though app stability and performance remains a common concern.
What Is Walmart: Shopping & Savings?
Current Momentum
v26.13
Thanks for using the Walmart app! We update our app regularly so you can save time and money.
Active Nemesis
Target: Shop. Style. Save.
By Target
Other Rivals
7-Day Rank Pulse 🇺🇸
No ranking data
Recent User Mood 🇺🇸
What makes this app unique?
What Does It Look Like?
How Is The App's Momentum Right Now?
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What Are The Key Features?
AI-powered shopping assistant for real-time Q&A and review summaries.
Contact-free in-store scanning and checkout for Walmart+ members.
AR tools for eyewear try-on and furniture visualization.
Curbside pickup, express delivery, and 2-day shipping.
Who is it for & how much does it cost?
Target Audience
Everyday shoppers and families looking for convenience, time-saving fulfillment options, and integrated savings across groceries and pharmacy.
Pricing
Freemium- Free app access
- Walmart+ membership (Scan & Go, fuel savings, exclusive benefits)
The app functions as the gateway to the Walmart+ ecosystem, using exclusive in-store features like Scan & Go to drive recurring subscription revenue and long-term loyalty.
Who Built It?
Enrichment in progress
Publisher profile available very soon
What other apps does Walmart make?
What do users think recently?
High confidence · 23.9M reviews analyzed
What is the recent mood?
“Recent user voice shows a excited sentiment. Users appreciate ease of use and convenience and delivery service, but report app stability and performance and inventory and checkout issues.”
What Users Love
The way the app walks you through the process is the best.
I love how easy the app is to navigate.
Grateful for Walmart home delivery.
Always On Time.
What Frustrates Users
The app stalls and is useless even when up to date.
App crashes wayyy too often.
To add or update a payment method is always an issue.
Once I checked my cart my only option was to check out.
What is the competitive landscape for Walmart: Shopping & Savings?
How's The Shopping Market?
Market outlook for this category
Available very soon
Shopping Market Trend
Shopping market trend & dynamics
Available very soon
The rivals identified
The Nemesis
Head to Head
While Walmart leads in technical innovation (AI, AR, and Scan & Go), Target holds the edge in user experience and loyalty sentiment. Walmart's massive scale and pharmacy integration make it a more comprehensive 'utility' app, but Target's superior interface makes it the preferred 'shopping' experience for many users.
What sets Walmart: Shopping & Savings apart
- +
Advanced AI integration with Sparky for real-time Q&A and review summaries
- +
Integrated Pharmacy management including prescription delivery with no order minimums
What's Target: Shop. Style. Save.'s Edge
- -
Consistently higher user sentiment regarding app stability and interface cleanliness
- -
Superior loyalty integration with Target Circle, which users find more intuitive than the Walmart+ subscription model for basic savings
Contenders
Unmatched selection of third-party sellers and global logistics infrastructure
Deep integration with the Prime ecosystem including video, music, and Whole Foods
Multi-store shopping allows users to combine orders from different retailers
Real-time communication with personal shoppers for item substitutions
Digital membership card and warehouse-exclusive pricing
Focus on high-value bulk items and Kirkland Signature exclusives
Kroger
★4.8 (1268K)The Kroger Co.
Directly competes for the grocery-first shopper with a robust digital coupon system and delivery infrastructure.
Highly sophisticated personalized digital coupons and fuel point tracking
Strong focus on fresh grocery inventory accuracy
Peers
Industry-leading in-store navigation and product location mapping
Advanced AR tools for visualizing home improvement projects
Walgreens
★4.8 (6829K)Walgreen Co.
A key rival for pharmacy management and quick-trip retail items.
Fast 30-minute pickup for health and wellness essentials
Integrated photo printing and prescription management
New Kids on the Block
Extreme price points that often undercut Walmart's general merchandise
Heavy use of social commerce and gamified rewards to drive app engagement
The outtake for Walmart: Shopping & Savings
SWOT Analysis
Core Strengths
- Massive scale (23M+ ratings) with high brand trust
- Advanced AI integration (Sparky) for shopping assistance
- Comprehensive pharmacy management with no-minimum delivery
- Exclusive Scan & Go feature for in-store efficiency
Critical Frictions
- Declining sentiment due to app crashes and performance lag
- Technical bugs in payment method updates and checkout flow
- Utility-focused UI lacks the 'discovery' appeal of Target
Growth Levers
- Expand AR visualization to more high-return categories like apparel
- Improve real-time local inventory visibility to reduce 'out of stock' frustration
- Leverage AI to automate reordering of frequently purchased essentials
Market Threats
- Target's superior UI/UX and integrated Starbucks pickup experience
- Temu's aggressive pricing and gamified engagement model
- Amazon's dominant logistics and Prime ecosystem stickiness
What are the next best moves?
Resolve App Performance Lag
Users report the app becomes 'useless' or 'stalls' after 20 minutes of use, which is the primary driver of the 'declining' sentiment trend.
Fix Payment/Checkout Technical Debt
Specific complaints regarding the inability to update payment methods and limited checkout options directly cause cart abandonment.
Enhance Local Inventory Transparency
Users expressed frustration that they cannot see which specific store has an item 'right now,' a feature gap compared to Target's highly-rated curbside experience.
Feature Gaps vs Competitors
- Starbucks integration for curbside pickup (available in Target)
- Multi-store combined shopping (available in Instacart)
- Gamified social rewards (available in Temu)
Key Takeaways
Walmart leads in technical innovation with Sparky AI and Scan & Go, but it is currently losing the 'reliability' battle to Target due to significant app stability issues. If I were the PM, I would pause new feature rollouts to fix the core checkout and performance lag, as these are the primary drivers of the current sentiment decline despite the app's massive scale.
Where Is It Heading?
Declining
High-frequency complaints about app stalls and crashes (Apr 2026) indicate a regression in stability.
Active investment in Sparky AI and Home VR (v26.13) shows a commitment to high-tech differentiation.
User frustration with payment method updates suggests critical technical debt in the core revenue loop.