Report updated Apr 6, 2026
botim
v4.8.1Users in the UAE and global markets seeking an all-in-one platform that combines social communication with essential financial and lifestyle services.
What Is botim?
Launched Aug 14, 2017
Updated Mar 2026
What users think iIndependent intel reports to help builders create better apps or enhance existing ones. Still in beta, accuracy and relevancy get better every day. For informational purposes only.
What does it look like?
What are the key features?
Allows users to send money locally and internationally, pay bills, and manage a multi-currency prepaid card directly within the chat interface.
A 24/7 smart assistant integrated into voice and chat to assist with calls, messages, and financial transactions.
Automatically translates messages to facilitate seamless cross-language communication.
High-definition communication tools optimized for low-bandwidth environments.
What do users think? iIndependent intel reports to help builders create better apps or enhance existing ones. Still in beta, accuracy and relevancy get better every day. For informational purposes only.
“Recent user voice shows a frustrated sentiment. Users appreciate core communication features, but report financial transaction failures and unresponsive customer support.”
What Users Love
video calls very nice and clear
Very good video and audio I'm very satisfied
Pain Points
transactions take more than 48hrs...i highly would not advise or recommend
I sent 3k AED via upi on 2 April 26 but still not received the money
Poor customer care response. also, its difficult to reach them too
I HAVE SENT 8 EMAILS AND NO RESPONSE
High confidence · 1.3M reviews available
How is it ranked?
| Chart | Rank | Change |
|---|---|---|
| Free | #93 | NEW |
What are the pros and cons?
Pros
- Massive established user base (1.2M+ ratings)
- Integrated 'Super App' ecosystem
- Licensed VoIP status in restricted markets
- Advanced AI-driven utility features
Cons
- High failure rate in financial transactions
- Poor customer support response times
- Technical bugs (login/update loops)
- Difficult account management/deletion
What is the market outlook?
Growth Opportunities
- Expansion of 'Send Now Pay Later' services
- Capturing the unbanked market in MENA
- B2B payment gateway expansion
Market Threats
- Dominance of Careem in the UAE Super App space
- Loss of user trust in financial reliability
- Regulatory changes in digital remittance
Who competes with botim?
The Nemesis
Why it's a threat
- +
Users are happier — sentiment 35/100 vs 22
- +
Mini Programs
Peers
Wise Pilgrim Vía de la Plata
Michael Matynka
Competes with Botim Money on the international remittance and multi-currency card value proposition.
Competes with Botim Money on the international remittance and multi-currency card value proposition.
What are the key takeaways?
botim is a frustrating social networking app that is free with in-app purchases. With a 4.3/5 rating from 1.3M reviews, it frustrates many users from users. Users particularly appreciate core communication features, though financial transaction failures remains a common concern.
Best for: Users in the UAE and global markets seeking an all-in-one platform that combines social communication with essential financial and lifestyle services.
How much does it cost?
Model: freemium
The app leverages a 'Super App' strategy, using free communication tools to drive user acquisition, while monetizing through premium subscriptions and financial service fees.
iOS Version
4.8.1
Android Version
4.8.1
Release Date
Aug 14, 2017
iOS Price
Free
Android Price
Free
Developer
Algento Cloud Computing Limited