Report updated Apr 2, 2026
Priceline - Hotel, Car, Flight
v34.2Value-conscious travelers looking for deep discounts on travel bundles and last-minute bookings.
What Is Priceline - Hotel, Car, Flight?
Launched Oct 27, 2009
Updated Mar 2026
What users think iIndependent intel reports to help builders create better apps or enhance existing ones. Still in beta, accuracy and relevancy get better every day. For informational purposes only.
What does it look like?
What are the key features?
Exclusive, deeply discounted hotel, flight, and rental car bookings where the provider is revealed after purchase.
Loyalty program offering additional discounts and exclusive hotel pricing for members.
Allows users to view reservation and travel details without an active internet connection.
What do users think? iIndependent intel reports to help builders create better apps or enhance existing ones. Still in beta, accuracy and relevancy get better every day. For informational purposes only.
“Recent user voice shows a mixed sentiment. Users appreciate cost savings and deals, but report customer service and refunds.”
What Users Love
I save a lot using this app and really appreciate the... big savings with Express Deals.
The prices are great & they offer book now pay later, you can’t go wrong with it at all!!!
Pain Points
Been calling them for months about my refund and still not able to give it to me.
Customer service is not what it used to be and I’ve been waiting months for a refund.
High confidence · 49 reviews available
How is it ranked?
| Chart | Rank | Change |
|---|---|---|
| Free | #27 | ▲2 |
What are the pros and cons?
Pros
- Massive user base
- Strong brand recognition for opaque pricing
- High-utility features like offline access
Cons
- Technical instability
- Poor customer service reputation
- Perceived lack of pricing transparency
What is the market outlook?
Growth Opportunities
- Improving AI-driven support
- Expanding VIP loyalty perks
- Capturing market share via price transparency
Market Threats
- Aggressive growth of AI-first competitors
- Consumer preference for direct-booking
- Regulatory scrutiny on hidden fees
Who competes with Priceline - Hotel, Car, Flight?
Contenders
Hotwire: Last Minute Hotels
★4.8 (145K)Hotwire, Inc.
Direct competitor in the 'opaque' booking space, specifically mirroring Priceline's Express Deals model for discounted travel.
KAYAK: Flights, Hotels & Cars
KAYAK
Full-service travel aggregator that competes directly for the same value-conscious, bundle-seeking user base.
Hopper: Flights, Hotels & Cars
Hopper
Offers a nearly identical suite of booking services with a focus on ease-of-use and last-minute travel deals.
Tripadvisor: Plan & Book Trips
Tripadvisor
Competes by combining user-generated reviews with direct booking capabilities for hotels and experiences.
Same Space
Skyscanner Flights & Travel
Skyscanner
Global travel search engine that provides deep price comparisons for flights and hotels.
Vrbo Vacation Rentals
HomeAway.com, Inc.
Provides an alternative accommodation booking experience focused on vacation rentals rather than traditional hotels.
What are the key takeaways?
Priceline - Hotel, Car, Flight is a divisive travel app that is free with in-app purchases. With a 4.8/5 rating from 1.1M reviews, it receives mixed feedback from users. Users particularly appreciate cost savings and deals, though customer service and refunds remains a common concern.
Best for: Value-conscious travelers looking for deep discounts on travel bundles and last-minute bookings.
How much does it cost?
Model: freemium
The app is free to use, monetizing through transaction commissions and incentivizing loyalty via the VIP program to drive repeat bookings.