By GoTo Group
Report updated May 8, 2026
LogMeIn Rescue Customer
For end-users requiring remote technical assistance from support professionals using the LogMeIn Rescue platform.
Overview · Full Intel report in progress
LogMeIn Rescue Customer is an established utilities app that is completely free. With a 4.6/5 rating from 9.1K reviews, it shows polarized user reception.
What is LogMeIn Rescue Customer?
Current Momentum
v7.51 · 1mo ago
ActiveLast updated 50d ago. 5 versions tracked.
Competition
Rivals identification in progress
7-Day Rank Pulse 🇺🇸
UtilitiesNo ranking data
Rating Pulse 🇺🇸
What makes this app unique?
What Does It Look Like?
How Is The App's Momentum Right Now?
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What Are The Key Features?
Allows support technicians to view system diagnostic information and interact with the device remotely.
Establishes a secure session using a unique six-digit code provided by the technician.
Enables technicians to push profiles and settings, including email, APN, and WiFi configurations.
Provides a chat interface for direct interaction between the user and the support technician.
How much does it cost?
Who Built It?
GoTo Group
Empowering remote workforces with integrated communication and secure remote access tools for seamless business operations.
Portfolio
3
Apps
Who is GoTo Group?
GoTo Group has successfully navigated a strategic pivot from a collection of standalone remote-access utilities to a unified communications-as-a-service (UCaaS) platform. By consolidating legacy infrastructure into a single integrated mobile experience, they have created a moat based on technical reliability and simplified IT management for SMBs. The current trajectory shows a heavy investment in a unified application strategy to challenge incumbents in the video and messaging space while maintaining their specialized remote-control niche.
Who is GoTo Group for?
- Business professionals
- IT administrators
- Remote teams requiring centralized communication
- Secure remote system management
Portfolio momentum
Released 12 updates across 2 apps in the last 6 months with the most recent update occurring 5 days ago — demonstrating intense development activity.
What other apps does GoTo Group make?
Analysis in progress, available soon
What do users think recently?
Analysis in progress, available soon
Analysis in progress, available soon
What is the competitive landscape for LogMeIn Rescue Customer?
How's The Utilities Market?
Market outlook for this category
Available very soon
Strategic analysis coming soon
SWOT, key takeaways & outlook
The outtake for LogMeIn Rescue Customer
Key Takeaways
This is a specialized utility designed exclusively for users actively receiving guided support from a technician.
Where Is It Heading?
Trend analysis
Available very soon