CRM.COM
Costa Coffee Club CyprusSnapshot
Publisher DNA
What defines CRM.COM?
AI intelligence is not yet available for CRM.COM. The portfolio data below is up to date.
Portfolio
What does CRM.COM ship?
Apps
10 apps analysed
Analysis in progress
Analysis in progress
Analysis in progress
Analysis in progress
- High quality service experiences at specific physical locations keep loyal customers returning despite app issues
- Authentication failures during registration prevent new users from accessing loyalty points and digital offers
Single-market publisher, every app ships only to United States.
Based on 2 of 10 apps with localized market data, more coverage rolling in as scans complete · last scanned .
Americas (1)
- United States2 / 2
Core markets (2/2 apps)
User Sentiment
How do users feel about their apps?
0
Positive apps
0
Neutral / mixed
1
Negative apps
15/100
Avg sentiment score
Rivals
Who does CRM.COM compete with?
The rivals identified
Nemeses(1)
This app represents the gold standard for coffee loyalty programs, directly competing for the same habitual, reward-driven coffee consumer segment.
Contenders(1)
A direct competitor in the regional coffee loyalty space, focusing on card management and product redemption features.
Same space(4)
A direct peer in the boutique coffee loyalty space, utilizing similar CRM-based infrastructure for mobile ordering.
Targets the same beverage-enthusiast demographic by providing utility-driven tools for home brewing and preparation.
Competes for the same beverage-focused customer base by offering real-time order tracking and social engagement tools.
A high-frequency coffee loyalty app that competes for the same daily-habit user base through aggressive feature updates.
New entrants(2)
A modern entrant disrupting the loyalty space with subscription-based models instead of traditional point-accrual systems.
A niche newcomer targeting the professional or hobbyist coffee segment, focusing on data-driven roasting management.