ServiceTitan
For field service technicians, contractors, and business owners in the plumbing, HVAC, and electrical industries.
ServiceTitan Field
Snapshot
Who is ServiceTitan?
Streamlining field service operations for contractors through integrated mobile tools. Enabling real-time data sync between field and office.
Target audience
Portfolio
Free 4Last updated
ServiceTitan Field
v17.1.0
4mo ago
Publisher DNA
What defines ServiceTitan?
Publisher DNA
Primary focus
Field service management software
Scale
indie
Target audience
Field service technicians, contractors, and business owners in the plumbing, HVAC, and electrical industries.
Signature Patterns
- •Focus on B2B utility apps for the home services industry
- •Integration-heavy feature sets linking field actions to office systems
- •Consistent free-to-use model for existing platform subscribers
- •High-frequency release cadence across the entire product suite
Portfolio momentum
Released 15 updates across 4 apps in the last 6 months, indicating a high-frequency development cycle focused on maintaining core utility functionality.
Portfolio
What does ServiceTitan ship?
Apps
4 apps analysed
Deep job-history data-capture supports complex multi-stage installation workflows
- Mobile tap to pay functionality significantly reduces credit card processing fees for field teams
- Users report: Frequent application crashes and forced resets during critical tasks like note taking or photo capture
Single-market publisher, every app ships only to United States.
Based on 1 of 4 apps with localized market data, more coverage rolling in as scans complete · last scanned .
Americas (1)
- United States1 / 1
Core markets (1/1 apps)
User Sentiment
How do users feel about their apps?
0
Positive apps
0
Neutral / mixed
1
Negative apps
15/100
Avg sentiment score
Rivals
Who does ServiceTitan compete with?
The rivals identified
Nemeses(1)
With over 24,000 reviews and a high release cadence, Housecall Pro is the primary market leader in the field service management space.
Contenders(3)
A massive user base and high-frequency release cycle make Jobber a formidable alternative for small-to-medium field service businesses.
Workiz is a specialized contender that excels in the locksmith and appliance repair niches with high-frequency updates.
Simpro targets the trade and construction sector with a focus on complex project management and inventory control.
Same space(3)
A highly specialized competitor for the roofing and exterior trade industry with strong market penetration.
While focused on construction management, Procore's massive scale and feature set make it a significant adjacent competitor.
ServiceTrade focuses on commercial mechanical contractors with a strong emphasis on digital service reporting.
New entrants(1)
Rapidly growing as a generalist workforce management tool with a focus on communication and scheduling.
The Analyst's Read
The bottom line on ServiceTitan
Bottom line
ServiceTitan is a specialized B2B publisher that has successfully digitized the field-to-office workflow for trade contractors. Their ability to maintain a high release velocity suggests a mature development pipeline, though they must address recent stability concerns to maintain user trust in their core field applications.
Frequently asked questions
How many apps does ServiceTitan publish?
What kind of apps does ServiceTitan make?
What is ServiceTitan's top app?
In how many countries are ServiceTitan's apps available?
What fed this analysis
- Apps analyzed:
- 4
- With full intel:
- 0
- With overview:
- 4
- Website scraped:
- yes
- Social presence:
- yes