Report updated Apr 17, 2026
ADT Pulse ®
For existing ADT customers seeking remote management, automation, and peace of mind for their home or business security.
ADT Pulse ® is a struggling lifestyle app that is available. With a 4.8/5 rating from 926.3K reviews, it struggles with user retention. Users particularly appreciate basic functionality (when operational), though login and authentication failures remains a common concern.
What is ADT Pulse ®?
Current Momentum
v12.4
Bug fixes and performance improvements
Active Nemesis
Vivint
By Vivint
Other Rivals
7-Day Rank Pulse 🇺🇸
LifestyleNo ranking data
Rating Pulse 🇺🇸
Recent User Mood
What makes this app unique?
What Does It Look Like?
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What Are The Key Features?
Arm and disarm home or business security systems from anywhere in the world via smartphone
Control lights, locks, thermostats, and small appliances through custom automations and schedules
View live video feeds from security cameras to monitor property or check on family members
Access security controls, smart lights, and receive instant alerts directly via Apple WatchOS or Android Wear OS
Integrate with Google Assistant-enabled devices to control security and smart home gadgets via voice commands
How much does it cost?
- Requires active ADT customer subscription to interactive services
- Basic ADT Pulse package starts at $52.99/month with $99 installation fee
Monetization is tied to long-term service contracts and professional monitoring subscriptions rather than app-based in-app purchases.
Who Built It?
ADT
Providing professional-grade security and smart home management for residential and business subscribers. Enabling remote monitoring and automation through a unified digital ecosystem.
Portfolio
7
Apps
What other apps does ADT make?
Explore the full ADT report
Portfolio breakdown, audience, momentum, and every app published by ADT.
What do users think recently?
High confidence · 49 reviews analyzed
How did the latest release land?
What is the recent mood?
Recent user voice shows a upset sentiment. Users appreciate basic functionality (when operational), but report login and authentication failures and connectivity and loading issues.
Limited review volume (49 reviews). Sentiment analysis will deepen as more data lands.
View the full user-sentiment analysis
Mood gauge, ratings & review-volume history, every praise / complaint / request, and sentiment over time.
What is the competitive landscape for ADT Pulse ®?
How's The Lifestyle Market?
Market outlook for this category
Available very soon
The rivals identified
The outtake for ADT Pulse ®
Strengths to defend, gaps to attack
Core Strengths
- Massive historical user base and brand equity
- Deep ecosystem integration (Apple Watch, Google Assistant)
- Professional-grade monitoring backing
Critical Frictions
- Critical authentication and login failures
- High latency in live video streaming
- Missing essential UI features like 'Arm Night' and 'Panic' buttons
Growth Levers
- Stabilize infrastructure to reduce high churn risk
- Leverage Google Nest partnership for better hardware synergy
- Improve customer support responsiveness for app-specific issues
Market Threats
- Vivint's superior app stability in the professional tier
- DIY competitors (Cove, Arlo) offering lower-cost monitoring
- Next-gen AI monitoring startups disrupting traditional models
Key Takeaways
ADT Pulse ® is a struggling lifestyle app that is available. With a 4.8/5 rating from 926.3K reviews, it struggles with user retention. Users particularly appreciate basic functionality (when operational), though login and authentication failures remains a common concern.
Where Is It Heading?
Trend analysis
Available very soon