Report updated Jun 2, 2026
Airbase: Procure, Pay, Close
For finance teams and enterprise organizations seeking to manage payroll and non-payroll expenses within a single HCM platform.
Airbase: Procure, Pay, Close is a struggling finance app that is available. With a 2.5/5 rating from 128 reviews, it struggles with user retention. Users particularly appreciate receipt scanning and automated data entry features simplify the reimbursement process for mobile users, though frequent application crashes and login failures prevent users from completing basic expense management tasks remains a common concern.
What is Airbase: Procure, Pay, Close?
Airbase is a procure-to-pay and expense management solution for enterprise finance teams, available on iOS and Android.
Finance teams hire Airbase to centralize non-payroll spend and automate AP workflows, replacing manual tracking with a unified system of record.
Current Momentum
v32.8 · 2w ago
Maintenance- Added custom expense report fields.
- Enabled in-app bank account configuration.
- Shipped receipt upload performance improvements.
Active Nemesis
Banco Itaú: Conta, Cartão e +
By Itaú Unibanco S.A.
Other Rivals
7-Day Rank Pulse 🇺🇸
FinanceNo ranking data
Rating Pulse 🇺🇸
Recent User Mood
What makes this app unique?
What Does It Look Like?
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What Are The Key Features?
Unified interface for purchasing, AP automation, and expense management
Direct issuance and management of corporate cards
Configurable line-item fields for granular spend tracking
How much does it cost?
- Enterprise-focused B2B pricing via sales contact
Subscription service integrated into the broader Paylocity HCM platform, targeting enterprise spend management.
Who Built It?
Paylocity
Streamlining workforce management by centralizing payroll, time tracking, and HR tasks into a single mobile interface.
Portfolio
2
Apps
What other apps does Paylocity make?
Explore the full Paylocity report
Portfolio breakdown, audience, momentum, and every app published by Paylocity.
What do users think recently?
High confidence · 56 reviews analyzed · Based on 56 reviews. Signal may be noisy.
How did the latest release land?
What is the recent mood?
Recent user voice shows a upset sentiment. Users appreciate receipt scanning and automated data entry features simplify the reimbursement process for mobile users, but report frequent application crashes and login failures prevent users from completing basic expense management tasks.
What Users Love
What Frustrates Users
What Users Want
View the full user-sentiment analysis
Mood gauge, ratings & review-volume history, every praise / complaint / request, and sentiment over time.
What is the competitive landscape for Airbase: Procure, Pay, Close?
Where is it available?
Localized markets (1)
How's The Finance Market?
Market outlook for this category
Available very soon
Which niche is Airbase: Procure, Pay, Close in?
to manage corporate procurement and company spending
Explore the full Budgeting Dashboards niche
Every app in this space — 466 tracked, the niche's live rankings, and Marlvel's editorial take on the job-to-be-done.
The rivals identified
Nemeses(1)
Itaú competes by capturing the broader financial ecosystem, offering a massive, high-frequency banking platform that overlaps with Airbase’s corporate card and payment management workflows.
Differentiators
- Massive user base and brand trust provide an insurmountable barrier to entry for niche competitors
- Integrated retail ecosystem including shopping and debt renegotiation creates a sticky, all-in-one financial hub
- Advanced biometric security features like iToken with facial recognition set the standard for mobile banking
Head to head
Airbase should avoid direct feature parity and instead double down on complex B2B procurement workflows that retail banks cannot replicate.
Contenders(4)
Huntington targets the same business finance audience by providing essential commercial banking tools like Positive Pay and account monitoring.
Differentiators
- Deep integration with traditional commercial banking services like Positive Pay for fraud prevention
- Established institutional trust and regulatory compliance frameworks that appeal to conservative business finance departments
Kontist competes by focusing on the intersection of banking and accounting, specifically targeting the tax-related pain points of business owners.
Differentiators
- Real-time tax estimation engine provides immediate financial clarity that Airbase lacks in its core workflow
- Integrated accounting features specifically designed for freelancers and small business owners to automate bookkeeping
CellPay overlaps with Airbase’s payment processing capabilities, focusing on utility and bill payments for a diverse user base.
Differentiators
- Direct bank linking capabilities simplify utility and bill payments for users outside of corporate environments
- Diversified service offerings including flight booking create a broader, consumer-facing utility value proposition
BoC Pay+ competes by offering a comprehensive digital wallet that manages credit cards and payments, encroaching on Airbase’s card management space.
Differentiators
- Points-based offset spending rewards users for daily transactions, increasing platform stickiness and engagement
- Integration with e-CNY and mall ecosystems provides a localized, high-utility payment experience for regional users
Same space(3)
Zeffy operates in the payment processing space, focusing on zero-fee models for organizations that require donor management.
Differentiators
- Zero-fee payment processing model provides a disruptive pricing alternative to traditional corporate spend platforms
- Integrated donor management CRM specifically tailored for non-profits and community-driven organizations
This app provides personal expense tracking that mirrors the basic transaction logging features found in Airbase.
Differentiators
- Highly customizable icon store and UI elements allow for a personalized, user-centric expense tracking experience
- Offline-first functionality ensures consistent performance regardless of network connectivity, unlike cloud-dependent enterprise tools
The Ledger Book serves the same bookkeeping and transaction tracking needs as Airbase’s core financial modules.
Differentiators
- Unlimited transaction tracking without subscription tiers provides a low-cost alternative for small-scale bookkeeping
- Professional reporting tools designed for manual entry users who prefer offline-first data management
Compare Airbase: Procure, Pay, Close against every rival
All rivals in one side-by-side table — identity, store metrics, ratings & sentiment, and strategic intel — plus a head-to-head page for each.
The outtake for Airbase: Procure, Pay, Close
Strengths to defend, gaps to attack
Core Strengths
- Procure-to-pay workflows drive enterprise-wide stickiness
- Paylocity HCM integration creates B2B distribution barrier
Critical Frictions
- 2.3★ Android rating indicates severe stability issues
- Persistent authentication errors create high daily friction
Growth Levers
- Untapped education partnerships for B2B distribution
- Virtual card management support reduces desktop dependency
Market Threats
- Retail banks like Itaú leveraging massive brand trust
- Specialized tax-estimation engines in competitors like Kontist
What are the next best moves?
Audit authentication and crash logs because login failures are the top complaint → stabilize daily active usage
High-frequency complaints regarding login failures and crashes are driving users to competitors.
Trade-off: Pause the virtual card management feature sprint — stability is a prerequisite for feature adoption.
Restore intuitive navigation because UI updates are the #2 complaint → reduce user frustration
Recent design changes are described as clunky and less intuitive than previous versions.
Trade-off: Deprioritize new custom field reporting modules — usability of existing features is the priority.
A counter-intuitive read
The stability crisis is a strategic opportunity: by fixing the mobile experience, Airbase can lock in enterprise users who are currently forced to use desktop, effectively ending the threat from retail-focused banking apps.
Feature Gaps vs Competitors
- Real-time tax estimation (available in Kontist but absent here)
- Positive Pay fraud prevention (available in Huntington Commercial Bank but absent here)
Key Takeaways
Airbase holds a strong enterprise position through its procure-to-pay workflow, but the current stability crisis on mobile threatens to drive users to retail banking alternatives, so the PM must prioritize core stability to protect the enterprise user base.
Where Is It Heading?
Declining
The enterprise spend management market is consolidating around platforms that offer both deep procurement workflows and reliable mobile access. Airbase is currently exposed due to its mobile stability issues, which creates a window for retail-focused banks to capture the mobile-first segment of the finance team, so the PM must stabilize the app to retain the enterprise advantage.
Persistent crashes and authentication errors in the latest release erode user trust, leading to increased churn pressure toward retail banking competitors.
The addition of custom expense fields shows active feature investment, which helps maintain the platform's utility as a system of record.