Airbase is a procure-to-pay and expense management solution for enterprise finance teams, available on iOS and Android.
Product velocity
Maintenance
Daily rank 🇺🇸
—
Finance
Sentiment
2.5
128 reviews
Nemesis
Banco Itaú: Conta, Cartão e +
The App DNA
What makes this app unique?
Finance teams hire Airbase to centralize non-payroll spend and automate AP workflows, replacing manual tracking with a unified system of record.
For Finance teams and enterprise organizations seeking to manage payroll and non-payroll expenses within a single HCM platform.
What does it look like?
Key features
Unified interface for purchasing, AP automation, and expense management
Direct issuance and management of corporate cards
Configurable line-item fields for granular spend tracking
How much does it cost?
Subscription service integrated into the broader Paylocity HCM platform, targeting enterprise spend management.
Velocity
Maintenance developmentUX improvementsperformanceShow more...
Airbase currently operates at a maintenance-level cadence, with only one version release identified in the observed data. The development focus is centered on functional UX improvements and workflow efficiency within the expense reporting module. Given the limited data, the development trend appears stable but infrequent. There is no evidence of a live-ops strategy or high-frequency feature iteration.
Who built it?
User Sentiment
What do users think recently?
Review voice lately leans upset. Users appreciate receipt scanning and automated data entry features simplify the reimbursement process for mobile users, but report frequent application crashes and login failures prevent users from completing basic expense management tasks.
How are ratings & reviews evolving?
What users say, by theme
- Receipt scanning and automated data entry features simplify the reimbursement process for mobile users
- Frequent application crashes and login failures prevent users from completing basic expense management tasks
56 of 56 recent reviews analyzed · high confidence · Upset overall
Read the full review analysisUnlock 1 user request, each backed by review evidence.
Access the full report for freeCompetition
Competitive landscape for Airbase: Procure, Pay, Close
How's the Finance market?
Airbase operates in the enterprise finance space, currently maintaining a 2.48 aggregate rating across platforms. The gap between its enterprise-grade workflow and the 2.3★ Android stability rating signals that technical debt is eroding the value proposition for mobile-first users.
Read the market outlookThe rivals identified
By Itaú Unibanco S.A.
Itaú competes by capturing the broader financial ecosystem, offering a massive, high-frequency banking platform that overlaps with Airbase’s corporate card and payment management workflows.
- Massive user base and brand trust provide an insurmountable barrier to entry for niche competitors
- Integrated retail ecosystem including shopping and debt renegotiation creates a sticky, all-in-one financial hub
- Advanced biometric security features like iToken with facial recognition set the standard for mobile banking
Unlock the head-to-head verdict: where this rival wins, and where it loses.
Access the full report for freeThe Analyst's Read
Key takeaways for Airbase: Procure, Pay, Close
Where is it heading?
The enterprise spend management market is consolidating around platforms that offer both deep procurement workflows and reliable mobile access. Airbase is currently exposed due to its mobile stability issues, which creates a window for retail-focused banks to capture the mobile-first segment of the finance team, so the PM must stabilize the app to retain the enterprise advantage.
- Persistent crashes and authentication errors in the latest release erode user trust, leading to increased churn pressure toward retail banking competitors.
- The addition of custom expense fields shows active feature investment, which helps maintain the platform's utility as a system of record.
The SWOT
- Procure-to-pay workflows drive enterprise-wide stickiness
- Paylocity HCM integration creates B2B distribution barrier
- Untapped education partnerships for B2B distribution
- Virtual card management support reduces desktop dependency
Next best moves
Audit authentication and crash logs because login failures are the top complaint → stabilize daily active usage
+ 1 more prioritized moveThe counter-intuitive read
The stability crisis is a strategic opportunity: by fixing the mobile experience…
Read the full takeFeature gaps
Real-time tax estimation (available in Kontist but absent here) +1
Since the last report: The platform is facing a critical stability crisis on mobile, causing a decline in user sentiment and forcing a pivot in development priorities toward crash and authentication fixes.
Bottom line
Airbase holds a strong enterprise position through its procure-to-pay workflow, but the current stability crisis on mobile threatens to drive users to retail banking alternatives, so the PM must prioritize core stability to protect the enterprise user base.
Unlock 2 critical frictions, 2 market threats, 1 more prioritized move and the analyst’s take.
Access the full report for freeReport last updated