Airtel ASKS is a feedback utility for 4G network performance reporting on iOS.
Product velocity
Dormant
Daily rank 🇺🇸
—
Business
Sentiment
1.0
1 reviews
Nemesis
Fragmented field
The App DNA
What makes this app unique?
Users hire the app to report connectivity issues, but the lack of maintenance prevents the job from being completed.
For Airtel 4G subscribers who want to report network performance issues to the provider.
What does it look like?
Key features
Captures user comments regarding 4G network performance.
Automatically attaches geographic coordinates to user feedback reports.
How much does it cost?
The app is a free utility tool provided by the carrier to gather network performance data from subscribers.
Velocity
Dormant developmentopaqueShow more...
Airtel ASKS has been inactive for 4,051 days, far exceeding the threshold for a zombie status. The single available version provided only minor fixes and generic stability improvements. There is no evidence of ongoing development, feature updates, or live operations support for this application.
Who built it?
Bharti Airtel
6 apps tracked · Business
Airtel Xstream Play
Airtel Hangout - Seamless WiFi
Airtel Investor - iPhone edition
Wynk Music - Songs & Podcasts
Airtel App: Recharge & BankUser Sentiment
What do users think recently?
Review voice lately leans upset.
How are ratings & reviews evolving?
What users say, by theme
- Poor network connectivity within the home environment prevents users from accessing core application functionality
1 of 1 recent reviews analyzed · limited sample
Read the full review analysisCompetition
Competitive landscape for Airtel ASKS
How's the Business market?
Airtel ASKS holds a 1.0-star rating on the iOS platform with no updates since 2015. The lack of maintenance signals a complete abandonment of this feedback channel.
Read the market outlookThe rivals identified
Unlock the deeper market read.
Access the full report for freeThe Analyst's Read
Key takeaways for Airtel ASKS
Where is it heading?
The app is in a terminal state with no development activity for over a decade. The carrier should prioritize removing this legacy touchpoint to protect brand equity.
- The 11-year update gap indicates a total lack of investment, which guarantees continued user frustration and negative brand sentiment.
The SWOT
- Location-tagged feedback mechanism allows for precise network performance mapping
- Migration of feedback logic into the primary My Airtel app
Next best moves
Sunset the application because the 11-year update gap renders it a liability → eliminate brand-damaging 1★ reviews
The counter-intuitive read
The app's failure is not a technical oversight…
Read the full takeSince the last report: The app remains in a zombie state with no functional updates, but the analytical perspective has shifted toward recommending a full migration of its features to the primary carrier app.
Bottom line
Airtel ASKS is a defunct utility that erodes brand trust through technical neglect, so the developer should sunset the application immediately and migrate feedback collection to the primary carrier app.
Unlock 2 critical frictions, 1 market threat and the analyst’s take.
Access the full report for freeSources
- [1] App Store, source
Report last updated