High confidence · Latest 100 of 3M total reviews analyzed
Mixed
Recent user voice shows a mixed sentiment. Users appreciate product variety and competitive pricing, but report seller scams & trust issues and refund & support failures.
Rating: 4.7
Reviews: 3M
Confidence: high
How did the latest release land?
Overall
4.4/ 5
★★★★★★
(3M)Current version
4.7/ 5
+0.3 vs overall
★★★★★★
(14.6K)Main signal post-update: product Variety.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Review themes
Praise
What users love
- Product Variety
- “best of the best, you can find everything here”
- “better place to get items, machines, spare parts, motor vehicles etc”
- Competitive Pricing
- “Wow, impressed with the good deals on this app!!”
- “it there at the affordable price at your door step.”
Complaint
Common complaints
- Seller Scams & Trust Issues
- “They are scammers. I ordered Nancy dolls & the sellers deleted my order”
- “I purchased from a seller who turned out to be a scammer. Even with my screenshot evidence... Alibaba is still trying to put me through it”
- Refund & Support Failures
- “I've been waiting around 30 days just for a refund”
- “cannot speak to a supervisor to save your life.”