High confidence · 99 reviews analyzed · Based on 99 reviews. Signal may be noisy.
Upset
Recent user voice shows a upset sentiment. Users appreciate basic functionality, but report authentication and login failures and ui/ux and display issues.
Rating: 2.6
Reviews: 99
Confidence: high
How did the latest release land?
Overall
3.0/ 5
★★★★★
(8.9K)Current version
2.6/ 5
-0.4 vs overall
★★★★★★
(686)Main signal post-update: authentication and Login Failures.
Review themes
Praise
What users love
- Basic Functionality
- “It technically works”
- “Good working”
- “Never crashed in 3 years I've been using”
Complaint
Common complaints
- Authentication and Login Failures
- “Can’t even log in. Just loads indefinitely.”
- “Keeps logging me out randomly and consistently”
- “Signs me out in it's own will... not able to sign back in until I'm onsite”
- UI/UX and Display Issues
- “The screen size for app needs to be fixed, when you write something the box is under the keyboard”
- “Latest update crops menu icons at bottom of screen”
- “Words in the app are cut off... it also affects what I type in my chat groups”