Report updated Apr 16, 2026
Amazon Chime
For business professionals and organizations looking for a secure, unified communication tool for meetings, video conferencing, and team collaboration.
Amazon Chime is a struggling business app that is completely free. With a 3.0/5 rating from 8.9K reviews, it struggles with user retention. Users particularly appreciate basic functionality, though authentication and login failures remains a common concern.
What is Amazon Chime?
Current Momentum
v5.24
Improved messaging displayed when Basic users attempt Pro-only features.
Active Nemesis
Zoom - for Home TV
By Zoom Communications
Other Rivals
7-Day Rank Pulse 🇺🇸
BusinessNo ranking data
Rating Pulse 🇺🇸
Recent User Mood
What makes this app unique?
What Does It Look Like?
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What Are The Key Features?
Eliminates the need for lengthy PIN numbers to join conference calls
Provides a clear interface to see and control meeting participants
Supports video calls with high-quality video tiles
Allows users to share and view content across any device
Includes chat rooms with support for file attachments
How much does it cost?
- Free application for communication needs
The app is positioned as a free utility within the AWS ecosystem, likely serving as a gateway to broader AWS business services rather than a standalone revenue-generating product.
Who Built It?
AMZN Mobile
Extending the Amazon ecosystem to mobile through high-utility consumer services and integrated enterprise logistics tools.
Portfolio
13
Apps
What other apps does AMZN Mobile make?
Amazon Flex
Amazon Fire TV
Amazon A to Z
Amazon Seller
Amazon Business: B2B Shopping
Amazon Kids Parent Dashboard
Explore the full AMZN Mobile report
Portfolio breakdown, audience, momentum, and every app published by AMZN Mobile.
What do users think recently?
High confidence · 99 reviews analyzed · Based on 99 reviews. Signal may be noisy.
How did the latest release land?
What is the recent mood?
Recent user voice shows a upset sentiment. Users appreciate basic functionality, but report authentication and login failures and ui/ux and display issues.
What Users Love
What Frustrates Users
View the full user-sentiment analysis
Mood gauge, ratings & review-volume history, every praise / complaint / request, and sentiment over time.
What is the competitive landscape for Amazon Chime?
How's The Business Market?
How does it evolve in the Business market?
Rank progression
4 active rankings tracked — 30-day window
The rivals identified
The outtake for Amazon Chime
Strengths to defend, gaps to attack
Core Strengths
- Deep integration with AWS ecosystem
- Frictionless 'Tap-to-join' meeting entry
- Strong focus on enterprise security and trust
Critical Frictions
- Critical authentication and login persistence bugs
- Major UI scaling issues on modern mobile devices
- Lack of mobile screen sharing and dark mode
Growth Levers
- Exploit competitor instability in high-security niches
- Improve mobile UX to capture AWS users currently using Zoom
- Integrate more deeply with AWS productivity tools
Market Threats
- Zoom's dominance in video stability and ease of use
- Slack's superior team collaboration and 'Huddle' features
- Emerging spatial chat platforms disrupting traditional video meetings
Key Takeaways
Amazon Chime is a struggling business app that is completely free. With a 3.0/5 rating from 8.9K reviews, it struggles with user retention. Users particularly appreciate basic functionality, though authentication and login failures remains a common concern.
Where Is It Heading?
Trend analysis
Available very soon