High confidence · Latest 100 of 1.2K total reviews analyzed
Mixed
Recent user voice shows a mixed sentiment. Users appreciate general usability and collaboration features, but report file upload failures and authentication issues.
Rating: 3.5
Reviews: 1.2K
Confidence: high
How did the latest release land?
Overall
4.1/ 5
★★★★★
(1.2K)Current version
3.5/ 5
-0.6 vs overall
★★★★★★
(55)Main signal post-update: file Upload Failures.
Review themes
Praise
What users love
- General Usability
- “App is very smooth and the flow for feedback is very smooth.”
- “Stable and beautiful UX”
- Collaboration Features
- “Especially great to comment, edit, and view Office files on iPad”
Complaint
Common complaints
- File Upload Failures
- “Upload fails all the time.. Takes atleast 10 attempts to cancel and upload 1 file”
- “iPad App refuses to download docs — it gets stuck at about 10% progress.”
- Authentication Issues
- “Keeps asking to login again every couple days.”
- “I hate logging in every time.”