Report updated Apr 16, 2026
Amazon WorkSpaces
For enterprise organizations, remote/hybrid teams, and IT administrators looking for secure, scalable, and managed virtual desktop infrastructure for their employees.
Amazon WorkSpaces is a struggling business app that is available. With a 3.0/5 rating from 908 reviews, it struggles with user retention. Users particularly appreciate basic functionality (historical), though connection & compatibility errors remains a common concern.
What is Amazon WorkSpaces?
Current Momentum
v2.4
Bug fixes and enhancements
Active Nemesis
Windows App Mobile
By Microsoft
Other Rivals
7-Day Rank Pulse 🇺🇸
BusinessNo ranking data
Rating Pulse 🇺🇸
Recent User Mood
What makes this app unique?
What Does It Look Like?
Loading...
What Are The Key Features?
Provides secure, remote access to a fully-managed virtual desktop environment hosted on AWS.
Allows users to access their corporate desktop and applications from various mobile devices.
Ensures data remains in the cloud and is never stored on the end-user's local device, protecting sensitive information.
Enables organizations to provision and scale virtual desktops instantly based on business needs.
Supports streaming of specialized business applications and web-based tools to remote endpoints.
How much does it cost?
- Pay-as-you-go pricing based on usage
- No long-term contracts required
The app itself is free to download, but it serves as a gateway to a B2B cloud service that operates on a consumption-based (pay-as-you-go) model, targeting enterprise cost-efficiency.
Who Built It?
AMZN Mobile
Extending the Amazon ecosystem to mobile through high-utility consumer services and integrated enterprise logistics tools.
Portfolio
13
Apps
What other apps does AMZN Mobile make?
Amazon Flex
Amazon Fire TV
Amazon A to Z
Amazon Seller
Amazon Business: B2B Shopping
Amazon Kids Parent Dashboard
Explore the full AMZN Mobile report
Portfolio breakdown, audience, momentum, and every app published by AMZN Mobile.
What do users think recently?
High confidence · 99 reviews analyzed · Based on 99 reviews. Signal may be noisy.
How did the latest release land?
What is the recent mood?
Recent user voice shows a upset sentiment. Users appreciate basic functionality (historical), but report connection & compatibility errors and app crashes & instability.
What Users Love
What Frustrates Users
View the full user-sentiment analysis
Mood gauge, ratings & review-volume history, every praise / complaint / request, and sentiment over time.
What is the competitive landscape for Amazon WorkSpaces?
Where is it available?
Localized markets (1)
How's The Business Market?
How does it evolve in the Business market?
Rank progression
1 active ranking tracked — 30-day window
The rivals identified
The outtake for Amazon WorkSpaces
Strengths to defend, gaps to attack
Core Strengths
- Deep integration with AWS ecosystem
- Enterprise-grade security (no local data storage)
- Massive backend scalability
Critical Frictions
- Critical app stability and frequent crashes
- Incompatibility with modern WSP/DCV protocols
- Poor mobile input optimization (broken keys)
Growth Levers
- Capturing the 'tablet-as-laptop' market with better iPad support
- Improving peripheral support for mouse/keyboard
- Modernizing the mobile client to support hybrid work trends
Market Threats
- User migration to Microsoft Remote Desktop/Azure
- Emergence of open-source secure alternatives like RustDesk
- Brand damage to the overall AWS WorkSpaces service
Key Takeaways
Amazon WorkSpaces is a struggling business app that is available. With a 3.0/5 rating from 908 reviews, it struggles with user retention. Users particularly appreciate basic functionality (historical), though connection & compatibility errors remains a common concern.
Where Is It Heading?
Trend analysis
Available very soon