Anatel Consumidor Mobile is the official government application for Brazilian telecommunications users to file and track complaints against service providers. It serves as a centralized platform for managing consumer demands, submitting suggestions, and reporting issues directly to the regulatory agency. The app also provides transparency by allowing users to evaluate operator responses and monitor their performance.
Overview · Full Intel report in progress
The App DNA
What makes this app unique?
For Brazilian telecommunications consumers seeking to resolve service disputes or provide feedback to the national regulatory agency.
What does it look like?
Key features
Allows users to file formal complaints against telecom operators after initial resolution attempts have failed.
Enables users to monitor the status of their complaints, information requests, and suggestions submitted to the agency.
Provides functionality for consumers to rate the quality of responses provided by their telecom operators.
Facilitates the submission of general information requests, suggestions, and formal denunciations to Anatel.
How much does it cost?
Velocity
Active developmentShow more...
5 versions in history. Development pace: active.
Who built it?
Servicos e Informacoes do Brasil
13+ apps tracked · Utilities
Radares da Amazônia - SIPAM
TelaBrasil-Plataforma Publica
MEI
Consulta Pé-de-Meia Gestores
Marinha do Brasil
BONO Online
MEC Livros
Saúde Naval
MEC - Idiomas
Carteira Identidade Nacional
MEC ENEM
Boletim ao MarUser Sentiment
What do users think recently?
How are ratings & reviews evolving?
Not enough recent reviews to extract reliable themes yet.
Read the full review analysisCompetition
Competitive landscape for Anatel Consumidor Mobile
How's the Utilities market?
The rivals identified
The Analyst's Read
Key takeaways for Anatel Consumidor Mobile
Where is it heading?
Bottom line
While the app provides essential regulatory access, users report significant performance issues regarding app stability and loading speeds.
Report last updated