ANEEL Consumidor is a government-provided utility app that allows users to file and track complaints against electric power companies. It serves as a centralized platform for consumers to access information regarding energy tariffs, consumer rights, and company performance ratings.
Overview · Full Intel report in progress
The App DNA
What makes this app unique?
For Brazilian electricity consumers seeking to resolve service issues or access regulatory information regarding their energy providers.
What does it look like?
Key features
Enables users to formally register complaints against electric power companies with the national regulatory agency.
Provides a status monitoring system for users to follow the progress and responses to their submitted claims.
Offers access to information on energy tariffs, consumer rights, and specific duties of the utility companies.
Allows users to view the official ANEEL performance ratings for their specific energy provider.
How much does it cost?
Velocity
Maintenance developmentShow more...
5 versions in history. Development pace: maintenance.
Who built it?
Servicos e Informacoes do Brasil
13+ apps tracked · Utilities
User Sentiment
What do users think recently?
How are ratings & reviews evolving?
Not enough recent reviews to extract reliable themes yet.
Read the full review analysisCompetition
Competitive landscape for ANEEL Consumidor
How's the Utilities market?
The rivals identified
The Analyst's Read
Key takeaways for ANEEL Consumidor
Where is it heading?
Bottom line
The app functions as a formal regulatory interface for consumer grievances, though current user feedback indicates significant technical instability.
Report last updated