ArcGIS Survey123 vs its rivals

Side-by-side comparison against ArcGIS Survey123's closest competitors — identity, store metrics, ratings & sentiment, and strategic intel.

iForm
Peer
Core Identity
DeveloperESRIDevice Magic IncCanvas Solutions, Inc.Zerion SoftwareSurveyMonkeyDataScope SpAJotform Inc
CategoryUtilitiesBusinessBusinessBusinessProductivityProductivityBusiness
PlatformAndroid, iOSiOSiOSiOS, AndroidiOS, AndroidiOS, AndroidAndroid, iOS
Store Metrics
Rating2.8 / 54.5 / 54.7 / 54.4 / 54.5 / 53.5 / 54.4 / 5
Ratings Count2043,6101,54517783854
PriceFreeFreeFreeFreeFreeFreeFree
Release DateMay 23, 2015Jan 6, 2011Feb 15, 2011Jul 20, 2010Sep 26, 2018Aug 6, 2016Feb 13, 2023
Last UpdatedApr 3, 2026Mar 18, 2026Apr 10, 2026May 9, 2026Nov 3, 2025May 8, 2026Apr 22, 2026
Sentiment & Reviews
Sentimentnegative--mixed-mixed-
Score35/100--65/100-60/100-
Praises
  • Offline GPS tracking capabilities provide essential utility for remote field data collection tasks
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  • Reliability of offline data syncing
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  • Digitization efficiency
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Complaints
  • Frequent application crashes and data loss during survey submission disrupt critical field workflows
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  • Steep learning curve for form builder
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  • Sync reliability
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Requests
  • Improved text input support including voice typing and autocorrect for field data entry
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Strategic Intel
Strengths
  • ArcGIS platform integration creates high switching costs
  • Offline-first architecture supports remote field operations
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  • Compliance-grade security functions as a B2B distribution barrier
  • Offline-first architecture ensures data integrity in remote environments
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  • 20,000+ template library functions as a B2B distribution hook
  • AI-powered form generation reduces time-to-value
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Weaknesses
  • 3.14 rating on Android signals reliability gaps
  • Frequent data loss during submission blocks workflows
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  • Enterprise-only sales cycle creates high-friction entry funnel
  • Dated UI/UX contributes to Android-iOS rating gap
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  • 0.7-star Android-iOS rating gap suggests cross-platform instability
  • Reliance on Zapier for core automation limits native functionality
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Pricingfreemiumfreesubscriptionfreemiumfreefreemiumfree
Momentum---MaintenanceSteadyIntenseIntense
Update Cadence---2 versions, ~25d avg5 versions2 versions, ~1d avg5 versions

Compare ArcGIS Survey123 head-to-head

Disclosure: Independent intel to help mobile builders succeed.

AI-powered analysis with editorial review, built from publicly available sources. Marlvel.ai is not affiliated with, endorsed by, or sponsored by ArcGIS Survey123, its developer, the app publisher, Apple, or Google Play. All trademarks, logos, and screenshots referenced remain the property of their respective owners.

Data licensed under CC-BY-NC 4.0