High confidence · 99 reviews analyzed · Based on 99 reviews. Signal may be noisy.
Frustrated
Recent user voice shows a frustrated sentiment. Users appreciate informational utility, but report account and reservation linking issues and app stability and performance.
Rating: 2.3
Reviews: 99
Confidence: high
How did the latest release land?
Overall
2.7/ 5
★★★★★★
(361)Current version
2.3/ 5
-0.5 vs overall
★★★★★★
(240)Main signal post-update: account and Reservation Linking Issues.
Review themes
Praise
What users love
- Informational Utility
- “This app has very accurate information about were things are and what’s happening”
- “Great to know character schedules!”
- “Great app to know what events are happening where, at which times.”
Complaint
Common complaints
- Account and Reservation Linking Issues
- “Would not let me link my reservation number as a room guest”
- “It constantly asks you to sign-in even after doing so previously”
- “I tried to link my reservation and it says 'it’s already been claimed'”
- App Stability and Performance
- “horrible all it does is spin it won't open”
- “App freezes... it gets stuck which requires relaunching”
- “Simply doesn’t work - endless spinner on loading screen then crash”