High confidence · Latest 120 of 1.3K total reviews analyzed

Excited

Recent user voice shows a excited sentiment. Users appreciate real-time transit navigation provides accurate route planning across complex international city networks, but report inaccurate bus arrival times and missing diversion data lead to missed connections post-update.

Rating: 4.8

Reviews: 1.3K

Confidence: high

How did the latest release land?

Overall
4.8/ 5
(471.6K)
Current version
4.9/ 5
+0.1 vs overall
(102.2K)
Main signal post-update: real-time transit navigation provides accurate route planning across complex international city networks.

Sentiment over time

Weekly average rating and review volume across stores, last 90 days.

How have ratings & review volume moved?

Rating, review sentiment, and total reviews over time, with release markers showing the post-launch impact.

Rating over time

Vertical markers = app releases. Hover any release for the post-release impact delta.

Releases:MajorMinorPatch1 release in range

Review themes

Praise

What users love

  • Real-time transit navigation provides accurate route planning across complex international city networks
    • Users consistently report successful navigation in major global transit hubs
    • The app is frequently cited as a primary tool for avoiding expensive taxi fares
Complaint

Common complaints

  • Inaccurate bus arrival times and missing diversion data lead to missed connections post-update
    • Recent reports indicate bus arrival predictions are frequently incorrect or ignore road diversions
    • Users note a decline in reliability for bus tracking compared to previous experiences
Request

Most requested

  • Customizable walking speed settings to improve route accuracy for users with different mobility needs
    • Users request the ability to adjust walking pace to prevent unrealistic transfer time estimates

Disclosure: Independent intel to help mobile builders succeed.

AI-powered analysis with editorial review, built from publicly available sources. Marlvel.ai is not affiliated with, endorsed by, or sponsored by Citymapper: All Live Transit, its developer, the app publisher, Apple, or Google Play. All trademarks, logos, and screenshots referenced remain the property of their respective owners.

Data licensed under CC-BY-NC 4.0