High confidence · Latest 120 of 149 total reviews analyzed · Based on 149 reviews. Signal may be noisy.
Mixed
Recent user voice shows a mixed sentiment. Users appreciate fast delivery turnaround times provide significant convenience for daily grocery shopping needs, but report inconsistent quality of fresh produce and frozen items leads to frequent customer dissatisfaction.
Rating: 4.8
Reviews: 149
Confidence: high
How did the latest release land?
Overall
4.8/ 5
★★★★★
(2.2M)Current version
4.8/ 5
+0.0 vs overall
★★★★★
(11.6K)Main signal post-update: fast delivery turnaround times provide significant convenience for daily grocery shopping needs.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
How have ratings & review volume moved?
Rating, review sentiment, and total reviews over time, with release markers showing the post-launch impact.
Rating over time
Vertical markers = app releases. Hover any release for the post-release impact delta.
Releases:MajorMinorPatch5 releases in range
Review themes
Praise
What users love
- Fast delivery turnaround times provide significant convenience for daily grocery shopping needs
- “Users frequently highlight the speed of delivery as a primary benefit”
- “Many reviews mention the service saves time compared to physical store visits”
Complaint
Common complaints
- Inconsistent quality of fresh produce and frozen items leads to frequent customer dissatisfaction
- “Reports of rotten vegetables and fruits delivered to customers”
- “Frozen items arriving melted due to improper packaging or lack of temperature control”
Request
Most requested
- Email-based login functionality for international users without local phone numbers
- “Users unable to access the app because they lack an India-based phone number”